Forum: Small and Medium Business Communications
08-31-2018, 02:45 AM
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Replies: 1
Views: 2,512
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Forum: Small and Medium Business Communications
02-04-2018, 12:52 PM
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Replies: 1
Views: 2,743
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Forum: Small and Medium Business Communications
09-08-2017, 01:54 AM
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Replies: 5
Views: 5,597
I think, we are not talking about the same.
...
I think, we are not talking about the same.
For the incoming, you will get the callers number in the way your provder is sending it.
The point here is, this is usualy not in international format,...
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Forum: Small and Medium Business Communications
09-07-2017, 01:15 AM
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Replies: 5
Views: 5,597
This is the job of the application.
The IPO...
This is the job of the application.
The IPO does know your extension and whatever is configured in the system.
But it does not know the external phone numbers under which you are reachable.
I.e....
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Forum: IP Office Contact Center
02-17-2017, 01:29 AM
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Replies: 2
Views: 5,203
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Forum: Small and Medium Business Communications
08-11-2016, 10:31 AM
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Replies: 0
Views: 2,809
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Forum: Telephones, Adjuncts, and Adapters
06-21-2016, 04:02 PM
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Replies: 5
Views: 16,596
Your approach is a bit... special.
First,...
Your approach is a bit... special.
First, there is no need to load any different files for newly added phones. In IPO there is everything ready for all supported phone types. Just connect them and...
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Forum: Telephones, Adjuncts, and Adapters
06-21-2016, 03:43 PM
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Replies: 1
Views: 5,656
Just out of my memory: 16xx-I phones are...
Just out of my memory: 16xx-I phones are supported from release 5.0.20 while Small Office Edition supports up to release 4.2.
Time to upgrade to IP500v2 plus one or two Combo-BRI/ATM cards.
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Forum: IP Telephony and Convergence
06-21-2016, 03:28 PM
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Replies: 2
Views: 3,299
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Forum: IP Telephony and Convergence
06-21-2016, 03:15 PM
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Replies: 1
Views: 2,386
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Forum: Small and Medium Business Communications
06-21-2016, 03:01 PM
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Replies: 2
Views: 2,337
Unlikely to be working this way.
Anyway it...
Unlikely to be working this way.
Anyway it depend on what part you like to transfer.
If it is a virtual server on vmware you can move the server, but this doesn't apply here.
Just creating a...
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Forum: Small and Medium Business Communications
06-21-2016, 02:54 PM
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Replies: 2
Views: 5,791
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Forum: Small and Medium Business Communications
06-21-2016, 02:47 PM
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Replies: 9
Views: 34,479
Having the '-' or not does make a difference....
Having the '-' or not does make a difference. However it depends on what country/provider you are, if it has a impact or not.
'–' = Left-to-Right Exact Length Matching Using a - in front of the...
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Forum: Small and Medium Business Communications
06-21-2016, 02:26 PM
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Replies: 2
Views: 5,683
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Forum: Small and Medium Business Communications
06-21-2016, 02:25 PM
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Replies: 2
Views: 4,873
Not 100%, but...
You could think about...
Not 100%, but...
You could think about changing internal numbers to match external DID's. That is what we normally would do for any new installation. It's always easier to know external number...
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Forum: Small and Medium Business Communications
06-21-2016, 01:55 PM
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Replies: 2
Views: 4,323
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Forum: Small and Medium Business Communications
06-21-2016, 01:43 PM
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Replies: 1
Views: 2,811
CCR will not work in 9.1. It's replaced with...
CCR will not work in 9.1. It's replaced with IPOCC, however this needs an extra server, licences and also some effort to install. The result is a contact center with a lot of features and not only...
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Forum: Small and Medium Business Communications
05-21-2016, 05:37 AM
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Replies: 5
Views: 5,597
For the calling number, you shoud get what ever...
For the calling number, you shoud get what ever the provider is sending, i.e. the same as you see in a phone display.
For the called number, this is your extension number. So, 4-digit sounds right....
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Forum: Small and Medium Business Communications
05-21-2016, 05:21 AM
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Replies: 1
Views: 5,733
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Forum: Small and Medium Business Communications
05-21-2016, 05:21 AM
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Replies: 4
Views: 5,583
If considering the following:
- UCMv2 comes...
If considering the following:
- UCMv2 comes without VMPro license.
I.e. you need to purchease a license anyway.
- For UCMv1, take the difference between the price for UCMv1 and VMPro, then you...
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Forum: Small and Medium Business Communications
05-21-2016, 05:05 AM
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Replies: 6
Views: 4,771
You cannot disable chat only.
I had the same...
You cannot disable chat only.
I had the same discussion with a client too.
They feard, users spend too much time for chatting.
Tell them, chat is a helpfull feature to save time for things like...
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Forum: Small and Medium Business Communications
05-21-2016, 04:39 AM
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Replies: 1
Views: 2,763
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Forum: Small and Medium Business Communications
05-21-2016, 04:35 AM
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Replies: 5
Views: 3,486
fonte3,
What you are doing is a manual...
fonte3,
What you are doing is a manual conference.
What the others are talking about is meet-me conference.
In your case, you have two options to check.
1. Telephony | Telephony | Drop...
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Forum: Small and Medium Business Communications
05-21-2016, 04:17 AM
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Replies: 3
Views: 8,372
PRI channels should match in PBX and provider...
PRI channels should match in PBX and provider side.
You did say, provider orange delivers 16 channels (and your customer is paying them each month, I guess...) but your IPO has just 8 channels....
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Forum: Small and Medium Business Communications
05-21-2016, 04:04 AM
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Replies: 8
Views: 6,436
Lothar,
Can you please confirm this.
No...
Lothar,
Can you please confirm this.
No DB access in VMPro is indeed a BIG pain when using Server Edition.
Avaya keeps saying, it is not possible to point Server Edition's Voicemail to a...
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