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Forum: Contact Center Applications 03-25-2013, 12:16 AM
Replies: 7
Views: 14,031
Posted By justinorod
Hello Valentim, If I'm not wrong what...

Hello Valentim,

If I'm not wrong what you suggest is to create custom field in OCMT and then use this custom field in MM administrator to lauch pop-up URL.

The following question is...
Forum: Contact Center Applications 03-13-2013, 12:52 AM
Replies: 7
Views: 14,031
Posted By justinorod
Screen pop-up for AACC outbound


Can anyone tell how can we configure screen pop-up for outbound contacts.

Consideing the contact number as the parameter to be passed to DB for fetching customer details.

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