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Forum: Avaya Aura & Unified Communications 06-06-2016, 08:08 AM
Replies: 3
Views: 3,443
Posted By desai1
Dear Peter, With MX 6.2 Adobe Connect is...

Dear Peter,

With MX 6.2 Adobe Connect is not available.
Forum: Avaya Aura & Unified Communications 05-30-2016, 07:42 AM
Replies: 3
Views: 3,443
Posted By desai1
Dear Peter, Adobe connect integration is...

Dear Peter,

Adobe connect integration is provided by Adobe You will need to contact them.

https://downloads.avaya.com/css/P8/documents/100075882

Page#5

3rd Party Support
Forum: Avaya Aura & Unified Communications 03-10-2016, 12:48 AM
Replies: 3
Views: 4,927
Posted By desai1
Hi, This could be due to AC client not...

Hi,

This could be due to AC client not initiating the request with AAC with proper refer.
This needs further troubleshooting with Log collection on AC client and ASM.
I would recommend to...
Forum: Avaya Aura & Unified Communications 03-09-2016, 06:40 AM
Replies: 3
Views: 4,927
Posted By desai1
Hi, Please confirm how you are initiating...

Hi,

Please confirm how you are initiating a Adhoc call.
Call flow will depend on adhoc call initiation type .

regards
Ankita
Forum: Avaya Aura & Unified Communications 02-10-2016, 11:46 PM
Replies: 1
Views: 12,284
Posted By desai1
Hi, Thank you for writing your query. ...

Hi,

Thank you for writing your query.

Do you want to download the plugin file or do you want to change the installation directory of the file,

Please clarify.

Regards
Ankita
Forum: Avaya Aura & Unified Communications 02-10-2016, 11:30 PM
Replies: 1
Views: 4,411
Posted By desai1
Hi , Are you getting prompted to reenter the...

Hi ,
Are you getting prompted to reenter the passcode?
When the first time you enter the passcode do you get any error like "invalid passcode" or "invalid time of day " etc.
This could be an...
Forum: Avaya Aura & Unified Communications 01-25-2016, 08:53 PM
Replies: 1
Views: 3,820
Posted By desai1
Hi, Please restart the AAC for changes to...

Hi,

Please restart the AAC for changes to take effect.

Regards
Ankita
Forum: Avaya Aura & Unified Communications 01-25-2016, 08:46 PM
Replies: 4
Views: 8,333
Posted By desai1
Hi, The Steps to be followed are...

Hi,

The Steps to be followed are available in the guide.
However if any issues with the procedure, I would recommend to raise a Service request as this may need further troubleshooting and...
Forum: Avaya Aura & Unified Communications 09-11-2015, 04:01 AM
Replies: 1
Views: 3,486
Posted By desai1
Hi, Thank you for writing your query. For...

Hi,

Thank you for writing your query.
For dial out to work on AAC, You must configure the dialing rules as defined on the CM.
user must be part of class of service that allows dial out.

If...
Forum: Avaya Aura & Unified Communications 07-14-2015, 08:12 AM
Replies: 1
Views: 3,247
Posted By desai1
Hi, Please try and reinstall the browser...

Hi,

Please try and reinstall the browser certificates in the root directory.

if not fixed then please raise a service request from Avaya Support Site.

regards
Ankita
Forum: Avaya Aura & Unified Communications 06-30-2015, 03:56 AM
Replies: 1
Views: 8,385
Posted By desai1
Hi , The Avaya Collaboration Services...

Hi ,

The Avaya Collaboration Services applications can interwork with Lync Integration and Avaya oneX ® Communicator for Windows. The Configurator builds a separate installation package for Lync...
Forum: Avaya Aura & Unified Communications 05-29-2015, 01:34 AM
Replies: 5
Views: 2,880
Posted By desai1
Hi , Yes you can purchase the Hardware on...

Hi ,

Yes you can purchase the Hardware on your own from any vendor.

Supported hardwares are mentioned in Implementation guide ,page30 .
...
Forum: Avaya Aura & Unified Communications 05-24-2015, 11:46 AM
Replies: 5
Views: 2,880
Posted By desai1
Hi, You can use the supported hardwares as...

Hi,

You can use the supported hardwares as mentioned in the Release notes for AAC 7.X or 8.0

Regards
Ankita
Forum: Avaya Aura & Unified Communications 05-04-2015, 12:17 AM
Replies: 3
Views: 4,102
Posted By desai1
Hi, In AAC 8.0 , Adhoc call works. ...

Hi,

In AAC 8.0 , Adhoc call works.

You need to configure the Adhoc URI .Inorder to find the configuration please refer the Intelligent workbook for AAC 8.0 that you have created while...
Forum: Avaya Aura & Unified Communications 02-17-2015, 05:56 AM
Replies: 2
Views: 3,642
Posted By desai1
To Start with you need to register the system via...

To Start with you need to register the system via GRT by grt.avaya.com

The Global Registration Tool (GRT) provides a single, global process for customers and partners to register their systems.
...
Forum: Avaya Aura & Unified Communications 12-17-2014, 11:40 PM
Replies: 5
Views: 7,871
Posted By desai1
This needs to be investigated , can you please...

This needs to be investigated , can you please log a ticket with Avaya.
Forum: Avaya Aura & Unified Communications 10-07-2014, 03:03 AM
Replies: 2
Views: 2,907
Posted By desai1
Hi , Please specify which One-X is...

Hi ,

Please specify which One-X is this.Attendant, CES, communicator ,agent.
Forum: Avaya Aura & Unified Communications 09-26-2014, 03:51 AM
Replies: 1
Views: 3,388
Posted By desai1
you can use Reports and Monitoring tab via...

you can use Reports and Monitoring tab via Element manager and use the filters to narrow down your requirement.
Forum: Avaya Aura & Unified Communications 09-25-2014, 12:23 AM
Replies: 4
Views: 12,182
Posted By desai1
for Licensing or Key requests. Please follow the...

for Licensing or Key requests. Please follow the below procedure for obtaining the required license.

Licensing
Product Licensing & Delivery System (PLDS):...
Forum: Avaya Aura & Unified Communications 06-11-2014, 12:16 AM
Replies: 1
Views: 4,254
Posted By desai1
Hi Giri, Bandwidth seems ok. Possibly we...

Hi Giri,

Bandwidth seems ok.
Possibly we need to check the setup and the logs .If this radvision is purchased with Avaya kindly please raise a Service request to investigate this further.
If it...
Forum: Avaya Aura & Unified Communications 03-07-2014, 12:06 AM
Replies: 3
Views: 14,978
Posted By desai1
Reply

Answer:-
Try this.Login into the Websphere application webpage, and uncheck the Java 2 security(refer attachment), and restart the "service 1xp restart" from the One-X CES CLI after making changes....
Forum: Avaya Aura & Unified Communications 03-07-2014, 12:03 AM
Replies: 3
Views: 14,978
Posted By desai1
Reply:- This may be due to Java.

Reply:



Answer: try to restart from Webspehere.
Try this.Login into the Websphere application webpage, and uncheck the Java 2 security(refer attachment), and restart the "service 1xp...
Forum: Avaya Aura & Unified Communications 07-26-2011, 05:12 AM
Replies: 2
Views: 14,999
Posted By desai1
CM6.0.1 with Meeting Exchange express r2.0 SP1

Reply:-
Hi,

MXEE 2.0SP1 is not tested with CM6.0 .

It is out of sales and development support now so will not be tested with CM6.0.

Thank you.
Avaya Support.
Forum: Avaya Aura & Unified Communications 07-26-2011, 05:11 AM
Replies: 2
Views: 14,999
Posted By desai1
Hi, MXEE 2.0SP1 is not tested with CM6.0 . ...

Hi,

MXEE 2.0SP1 is not tested with CM6.0 .

It is out of sales and development support now so will not be tested with CM6.0.

Thank you.
Avaya Support.
Forum: Avaya Aura & Unified Communications 05-30-2011, 03:49 AM
Replies: 1
Views: 14,638
Posted By desai1
suggestions

Hi ,

Audio path can be caused due to several reasons.


Need to confirm that an audio path is really hung/stuck.
Need to verify which operator channel and conference room is...
Showing results 1 to 25 of 25

 
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