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Forum: Contact Center Applications 11-10-2010, 07:47 AM
Replies: 1
Views: 14,157
Posted By rbanerjee
Hello DoTran, If customer is expecting to...

Hello DoTran,

If customer is expecting to see a timestamp in end customer window then this is possible by some customization done on the aspx file that is available in the WebChatIIS folder of...
Forum: Contact Center Applications 09-24-2010, 08:28 AM
Replies: 1
Views: 14,896
Posted By rbanerjee
Hi.. Please let us know what kind of Holiday...

Hi.. Please let us know what kind of Holiday schedule automation (https://support.avaya.com/forums/showthread.php?p=1061#post1061) you want to configure. Are you looking for Program Schedule or Media...
Forum: Contact Center Applications 04-01-2010, 02:04 AM
Replies: 1
Views: 15,468
Posted By rbanerjee
Query regarding IC 7.2 agent

Is it possible to enter multiple email addresses in TO field while replying to customer in Avaya IC 7.2?
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