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Forum: Telephones, Adjuncts, and Adapters 11-14-2016, 10:11 AM
Replies: 5
Views: 9,676
Posted By zakabog
They should display caller ID, there's even a bug...

They should display caller ID, there's even a bug fix in the firmware you're running that fixed an issue with caller ID in DECT R4 mode. What PBX are you connecting it to, you might have to select...
Forum: IP Office Contact Center 11-14-2016, 09:55 AM
Replies: 1
Views: 2,039
Posted By zakabog
Check your shortcut is going to the correct...

Check your shortcut is going to the correct location. Look in the Program Files (x86) direftory for Avaya\IP Office\Voicemail Pro and see that the executable is in there. Otherwise you may need to...
Forum: Enterprise PBX Communications Systems 11-11-2016, 03:34 PM
Replies: 5
Views: 11,213
Posted By zakabog
Try doing a continuous log in System Status and...

Try doing a continuous log in System Status and after it happens watch the replay. Look at the active call and see if anything is happening to it, if it's trying to forward out or if someone else is...
Forum: Enterprise PBX Communications Systems 11-11-2016, 07:51 AM
Replies: 5
Views: 6,374
Posted By zakabog
Sort by extension ID and look for 8088 and 8090,...

Sort by extension ID and look for 8088 and 8090, then check that under the VoIP tab the IP addresses aren't the same (usually they don't need to be set at all.)
Forum: Telephones, Adjuncts, and Adapters 11-11-2016, 07:46 AM
Replies: 5
Views: 9,676
Posted By zakabog
If you call it from an internal extension do you...

If you call it from an internal extension do you see caller ID? If so then perhaps you're not receiving caller ID from the outside which is why it doesn't display on the B169?
Forum: Small and Medium Business Communications 11-11-2016, 07:38 AM
Replies: 2
Views: 2,710
Posted By zakabog
If you download the wav file from the IP Office...

If you download the wav file from the IP Office and play the file does it do the same thing? It could be that the file wasn't copied to the IP Office successfully so it only has the first 5 seconds,...
Forum: Telephones, Adjuncts, and Adapters 10-28-2016, 02:58 PM
Replies: 5
Views: 5,034
Posted By zakabog
You can upgrade, it just costs money for the...

You can upgrade, it just costs money for the upgrade license. The entire upgrade process has changed as well so you would definitely want to read up on that before starting the process.
Forum: Small and Medium Business Communications 10-27-2016, 08:33 AM
Replies: 1
Views: 2,311
Posted By zakabog
At first I misread your question. There are a few...

At first I misread your question. There are a few ways to do this but it will be a bit tricky. You might need to make a sequential hunt group that has virtual members with forwarding enabled, and...
Forum: Avaya Networking Products 10-14-2016, 09:52 AM
Replies: 2
Views: 4,890
Posted By zakabog
From this doc...

From this doc https://downloads.avaya.com/css/P8/documents/100134575



Looks like it's unit #4 (0x04)
Forum: Small and Medium Business Communications 10-14-2016, 09:32 AM
Replies: 5
Views: 4,634
Posted By zakabog
Avaya isn't very good at testing web based...

Avaya isn't very good at testing web based utilities, it just sounds like the mix of external and internal DNS is screwing everything up. Log into the UC Module and ping the FQDN to see what it...
Forum: Small and Medium Business Communications 10-11-2016, 01:24 PM
Replies: 11
Views: 7,206
Posted By zakabog
Actually I think I may understand now So 201...

Actually I think I may understand now

So 201 rings, and the user button on 200 lights up to show that 201 is currently ringing, you want to make it so that 200 can't hit the button to pickup the...
Forum: Small and Medium Business Communications 10-11-2016, 01:20 PM
Replies: 11
Views: 7,206
Posted By zakabog
I'm confused, let's say you have two extensions,...

I'm confused, let's say you have two extensions, 200 and 201 and 201 is the one you don't want to pickup.

You want a speed dial button on 200 that gives you the status of 201 (a User button), but...
Forum: Messaging 10-11-2016, 01:16 PM
Replies: 1
Views: 6,688
Posted By zakabog
Is the time on your voicemail server correct? Is...

Is the time on your voicemail server correct? Is it running on Linux or Windows?
Forum: IP Telephony and Convergence 10-11-2016, 01:11 PM
Replies: 4
Views: 6,699
Posted By zakabog
That's definitely a lot of issues but I might be...

That's definitely a lot of issues but I might be able to offer alittle help.

1) Is this on internal or external calls? External calls will require a lot of troubleshooting depending on what kind...
Forum: IP Telephony and Convergence 10-11-2016, 12:50 PM
Replies: 2
Views: 2,606
Posted By zakabog
Is it on a CM or an IP Office? If it's an IP...

Is it on a CM or an IP Office? If it's an IP Office then just check System Status and see if DND is enabled, also check the user programming in Manager since it sounds like you have voicemail...
Forum: IP Telephony and Convergence 10-11-2016, 12:44 PM
Replies: 3
Views: 14,373
Posted By zakabog
You're missing all of the options on the DATA...

You're missing all of the options on the DATA DHCP side, you need to include everything otherwise the phone will ignore DHCP.

So on the DATA DHCP configuration make the string match the VOICE DHCP...
Forum: Small and Medium Business Communications 10-11-2016, 12:39 PM
Replies: 11
Views: 7,206
Posted By zakabog
No, you can't keep an extension from being able...

No, you can't keep an extension from being able to pick up it's own line. Is there any reason you have a phone configured with call appearance buttons that you don't want picked up? Is this a door...
Forum: Small and Medium Business Communications 10-11-2016, 12:37 PM
Replies: 8
Views: 8,938
Posted By zakabog
Rodri332, can you post a screenshot of your URI...

Rodri332, can you post a screenshot of your URI options and your incoming call routes?

The 404 error means there is no matching URI on the IP Office, which means you have something in your URI or...
Forum: Small and Medium Business Communications 10-11-2016, 12:33 PM
Replies: 5
Views: 4,634
Posted By zakabog
What is providing DNS on the network and is their...

What is providing DNS on the network and is their a fallback DNS server that's on the public internet? Also, what DNS server is the IP Office using, and is there any reason you're trying to use a...
Forum: Small and Medium Business Communications 05-26-2016, 10:30 AM
Replies: 4
Views: 4,891
Posted By zakabog
The UC Module is quite awful, unless you have an...

The UC Module is quite awful, unless you have an HDMI monitor hooked up to it you really have no idea what it's doing during the install process and there's no easy way to make the thing work. I went...
Forum: Small and Medium Business Communications 05-25-2016, 07:43 AM
Replies: 1
Views: 2,337
Posted By zakabog
Look at System Status instead, go to the control...

Look at System Status instead, go to the control unit audit and it'll show you the reason the system rebooted. I would also do a warm reboot, sometimes that helps if the system had crashed and hasn't...
Forum: Small and Medium Business Communications 05-25-2016, 07:39 AM
Replies: 3
Views: 4,865
Posted By zakabog
Is your B1 interface IP the same for both trunks,...

Is your B1 interface IP the same for both trunks, or did they provide you with two IP addresses on different subnets to use? If your B1 interface is 4.4.4.4 and they told you to register to 5.5.5.5...
Forum: Small and Medium Business Communications 05-18-2016, 12:30 PM
Replies: 4
Views: 2,572
Posted By zakabog
If you have an SNMP daemon you can configure the...

If you have an SNMP daemon you can configure the IP Office to send it's messages there and the SNMP server will need to be configured to e-mail you those alerts for PRI outages.
Forum: Small and Medium Business Communications 05-18-2016, 12:24 PM
Replies: 4
Views: 2,540
Posted By zakabog
Do you have a firewall in front of your IP Office...

Do you have a firewall in front of your IP Office or are you just allowing all SIP traffic through on port 5060? If you allow everything to hit the IP Office on 5060 you'll see a lot of messages like...
Forum: Avaya Networking Products 05-18-2016, 12:12 PM
Replies: 2
Views: 3,637
Posted By zakabog
As long as they have stack ports and you have a...

As long as they have stack ports and you have a stacking cable they should be able to stack together. I've never attempted to stack two different model switches but I can't find anything that says it...
Showing results 1 to 25 of 297

 
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