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Forum: Contact Center Applications 02-18-2019, 05:28 AM
Replies: 0
Views: 1,029
Posted By stankn
Avaya Workspaces for Elite HW

Hi guys,


We're at very begining of learning path for Avaya Workspaces for Elite. Our first step is to deploy it in our lab environment. Of course, we've found minimum HW requirements in...
Forum: Contact Center Applications 02-13-2017, 05:38 AM
Replies: 4
Views: 7,689
Posted By stankn
httpS://172.31.10.67:7080/Nailer/ccxml/start.jsp...

httpS://172.31.10.67:7080/Nailer/ccxml/start.jsp (http://172.31.10.67:7080/Nailer/ccxml/start.jsp)
Forum: Contact Center Applications 05-10-2016, 07:05 AM
Replies: 2
Views: 5,083
Posted By stankn
Phantom call 180 seconds

Hi guys,

I've configured Callback Assist in our lab with EP 7 (agent first strategy), and I'm testing immediate cb request. What's really strange is that phantom call stays in queue only 180...
Forum: Contact Center Applications 05-10-2016, 06:51 AM
Replies: 4
Views: 7,689
Posted By stankn
yeah, applications should use https... Thank...

yeah, applications should use https...

Thank you very much!

Nikola
Forum: Contact Center Applications 03-03-2016, 01:28 AM
Replies: 4
Views: 7,689
Posted By stankn
POM blocks all MPP sessions

Hi guys,

I have really big problem installing POM in CC Elite environment. Here is the configuration:



EPM, AEPM, MPP - v7.0.2 OVA depolyed
POM installation for each EPM - v3.0.2
...
Forum: Contact Center Applications 06-05-2015, 04:34 AM
Replies: 3
Views: 6,157
Posted By stankn
Experience Portal 7.0.1 Email issue

I've configured EP7.0.1 Email processor and connection for it (just outgoing mails over SMTP without authentication). It regularly sends alarms to mail address that I set. Also, I've installed POM...
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