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Search took 0.01 seconds. Search: Posts Made By: tdaway
Forum: IP Telephony and Convergence 04-05-2018, 10:17 PM
Replies: 7
Views: 7,785
Posted By tdaway
Mine as well, cant access recordings from any PC,...

Mine as well, cant access recordings from any PC, we get error which says ( The website’s security certificate is not yet valid or has expired.
The hostname in the website’s security certificate...
Forum: Contact Center Applications 07-29-2017, 12:45 AM
Replies: 0
Views: 1,631
Posted By tdaway
ACCS Business Continuity

Hie everyone
During Business Continuity implementation when now restoring the Active server's database onto the Standby server, i keep getting this error attached. I tried to isolate both the...
Forum: Contact Center Applications 07-29-2017, 12:44 AM
Replies: 0
Views: 1,586
Posted By tdaway
ACCS Business Continuity

Hie everyone
During Business Continuity when restoring the Active server's database onto the Standby server, i keep getting the error attached. I tried to isolate both the standby server and the...
Forum: Contact Center Applications 07-06-2017, 10:36 PM
Replies: 2
Views: 3,069
Posted By tdaway
Somebody just told me that its simply short for...

Somebody just told me that its simply short for Contact Centre, will work with that for now.
Forum: Contact Center Applications 06-29-2017, 01:50 AM
Replies: 2
Views: 3,069
Posted By tdaway
CCTR Meaning

Good day
What does CCTR mean in terms of ACCS.

Thanks in advance.
Forum: Small and Medium Business Communications 06-28-2017, 09:48 PM
Replies: 3
Views: 3,963
Posted By tdaway
This was very helpful for me since my customer...

This was very helpful for me since my customer also wants to integrate with Microsoft Lync 2015 so that Lync users can access IPO resources. Will try it out then update you guys.
Forum: Small and Medium Business Communications 06-28-2017, 09:38 PM
Replies: 1
Views: 2,140
Posted By tdaway
ADI shouldn't be the issue here but i suggest you...

ADI shouldn't be the issue here but i suggest you change the 2 ADI to PDLS the see if the error goes
Forum: Contact Center Applications 06-28-2017, 09:34 PM
Replies: 3
Views: 2,817
Posted By tdaway
My customer is asking this same question, can...

My customer is asking this same question, can someone assist with this please????
Forum: Contact Center Applications 06-28-2017, 09:33 PM
Replies: 3
Views: 2,138
Posted By tdaway
I am sure this is not possible to happen...

I am sure this is not possible to happen automatically unless you manually change the destination to the hunt group extn number.
Forum: IP Telephony and Convergence 06-26-2017, 10:51 PM
Replies: 2
Views: 6,116
Posted By tdaway
Avaya Communicator Login Issues

Good day
I have a customer having challenges when logging into Avaya Communicator for Windows, users have to retry several times before logging in, what is the best way to troubleshoot this kind of...
Forum: Contact Center Applications 06-20-2017, 01:25 AM
Replies: 3
Views: 3,242
Posted By tdaway
Hi On IPO resilence, do i need 2 x IP OFFICE...

Hi
On IPO resilence, do i need 2 x IP OFFICE R10 ACCS ENABLEMENT PLDS LIC:DS or just one will do?
Forum: IP Office Contact Center 06-09-2017, 04:41 AM
Replies: 6
Views: 7,491
Posted By tdaway
Thanks for the comforting words:D

Thanks for the comforting words:D
Forum: Contact Center Applications 06-09-2017, 04:39 AM
Replies: 4
Views: 3,322
Posted By tdaway
Not yet, still struggling:confused:

Not yet, still struggling:confused:
Forum: Contact Center Applications 06-07-2017, 06:51 AM
Replies: 3
Views: 3,242
Posted By tdaway
Thanks so much Antonio, I think am almost there...

Thanks so much Antonio, I think am almost there now, AAMS still says "Media Server instance is not licensed" do i need to license it or the error will go away when done with configs?
Forum: Contact Center Applications 05-31-2017, 02:24 AM
Replies: 1
Views: 2,424
Posted By tdaway
ACCS Installation

I am installing ACCS 7 DVD version, after installing Server 2012, a document is saying "do not upgrade the OS, ACCS is not supported on an upgraded OS".

What is the meaning of this? Is it...
Forum: Contact Center Applications 05-30-2017, 07:26 AM
Replies: 3
Views: 3,242
Posted By tdaway
ACCS Business Continuity Licensing

Good day
1. Can someone clarify how licensing for the Standby server is done in a RGN setup, i have the BC license in Active server but not sure how to get it to ACCS2(Standby).

2.Also...
Forum: Social Media and Business Communications 05-22-2017, 03:59 AM
Replies: 0
Views: 7,271
Posted By tdaway
ACCS and Whats App integration

good day all
Is there a way yet to allow whats app messages/chats to be directed via accs? I really need this:confused:
Forum: IP Office Contact Center 05-15-2017, 05:38 AM
Replies: 1
Views: 1,957
Posted By tdaway
Contact Recorder Remaining Space

Team
How do i check how much storage space is used and that which is remaining??

Thank you in advance
Forum: Contact Center Applications 04-26-2017, 07:28 AM
Replies: 4
Views: 3,322
Posted By tdaway
Still, no change

Still, no change
Forum: Contact Center Applications 04-26-2017, 02:30 AM
Replies: 2
Views: 2,439
Posted By tdaway
Can someone confirm to me if there is no solution...

Can someone confirm to me if there is no solution to this, i just came across this:

Solution

There is no solution for this alarm, it can be ignored. There is no service impact.
The alarm...
Forum: Contact Center Applications 04-25-2017, 01:50 AM
Replies: 4
Views: 3,322
Posted By tdaway
ACR NAS Archiving

a good day to you all

My NAS path can be accessed well from any PC on the network meaning the path and credentials are correct. However ACR keeps saying Path
Forum: Contact Center Applications 04-25-2017, 01:42 AM
Replies: 2
Views: 2,439
Posted By tdaway
ACR Database Vacuum

Hi
What is the best way to deal with this daily alarm i am getting in ACR:

(

It is now 572 days since the last full database vacuum.The recorder will perform a full vacuum the...
Forum: Contact Center Applications 04-25-2017, 01:24 AM
Replies: 2
Views: 3,938
Posted By tdaway
Cool ACCS Ignition Wizard failing to complete

Please assist, i have been trying to install ACCS 7 on an R630 server but i keep getting an error towards the end of the Ignition process. Did anyone ever came across this problem? Does license file...
Forum: Contact Center Applications 04-13-2017, 11:22 PM
Replies: 4
Views: 5,042
Posted By tdaway
I am facing exactly this same challenge, by...

I am facing exactly this same challenge, by saying FQDN,:confused: did you mean where we enter IPO SIP Domain name? Please may you clarify for me? Thanking you in advance:o
Forum: IP Office Contact Center 04-13-2017, 01:33 AM
Replies: 4
Views: 2,549
Posted By tdaway
I think it was Supervisor license issue, someone...

I think it was Supervisor license issue, someone someone could have been logged in as Supervisor when the system only has one supervisor. After a reboot everything seems ok now, Thank you all for...
Showing results 1 to 25 of 31
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