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Search: Posts Made By: smerrigan
Forum: Support Site Feedback Community 04-11-2016, 07:34 AM
Replies: 3
Views: 27,265
Posted By smerrigan
Avaya is moving away from FTP usage. PLDS does...

Avaya is moving away from FTP usage. PLDS does not use FTP. Please provide an example of a PLDS FTP download so we can take a look at it.
Forum: Support Site Feedback Community 07-20-2015, 08:06 PM
Replies: 2
Views: 10,894
Posted By smerrigan
How to see different views for Service Requests

Hi Victor -

We did not change anything and then re-implement it. There are two views for Service Requests - One on the dashboard at this link - https://support.avaya.com/support/dashboard.action....
Forum: Support Site Feedback Community 05-08-2015, 12:05 PM
Replies: 3
Views: 69,487
Posted By smerrigan
Hi Johan - Access to PLDS Software for Direct...

Hi Johan - Access to PLDS Software for Direct Customers through PLDS is determined through maintenance entitlement. I do not see any maintenance entitlements on the System Manager, Session Manager,...
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