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Search: Posts Made By: cartw7
Forum: Contact Center Applications 06-17-2017, 08:18 PM
Replies: 2
Views: 17,192
Posted By cartw7
Hi, Akarev. A friend of mine used a CTI for...

Hi, Akarev. A friend of mine used a CTI for integration called Tenfold (www.tenfold.com/integrations). They've been using it for a year now, and works just fine. Bonus is that it offers productivity...
Forum: IP Telephony and Convergence 06-10-2017, 05:53 AM
Replies: 2
Views: 3,873
Posted By cartw7
Hi there, ibalab. A friend of mine uses a...

Hi there, ibalab. A friend of mine uses a solution called Tenfold for integration with Avaya. They support integration for a lot of systems, they're listed on their website. I also found that you can...
Forum: Small and Medium Business Communications 06-10-2017, 05:51 AM
Replies: 5
Views: 3,418
Posted By cartw7
Hi there, ibalab. A friend of mine uses a...

Hi there, ibalab. A friend of mine uses a solution called Tenfold (www.tenfold.com) for integration with Avaya. They support integration for a lot of systems, I believe you can also request it on...
Forum: Avaya Aura & Unified Communications 06-10-2017, 05:50 AM
Replies: 2
Views: 3,865
Posted By cartw7
Hi there, duffy22. A friend of mine uses a...

Hi there, duffy22. A friend of mine uses a solution called Tenfold (www.tenfold.com) for integration. I'm researching on it as well, it looks promising though.
Forum: Small and Medium Business Communications 06-04-2017, 02:24 AM
Replies: 5
Views: 21,174
Posted By cartw7
Hey there, dkrabb! I've been looking into this...

Hey there, dkrabb! I've been looking into this solution a friend of mine recommended called Tenfold (www.tenfold.com). Apparently, it has a click-to-dial anywhere feature. According to my friend,...
Forum: IP Office Contact Center 06-04-2017, 02:21 AM
Replies: 2
Views: 2,508
Posted By cartw7
Hi silvew, any updates on this? A friend of mine...

Hi silvew, any updates on this? A friend of mine used a solution called Tenfold (www.tenfold.com). I believe they've been using it for about a year now, and it's been running smoothly for them and...
Forum: Contact Center Applications 06-04-2017, 02:20 AM
Replies: 2
Views: 3,999
Posted By cartw7
Hi there, goyoll! Actually, a friend of mine...

Hi there, goyoll! Actually, a friend of mine achieved the integration by using a solution called Tenfold (www.tenfold.com). I believe they've been using it for about a year now, and it's been running...
Forum: Support Site Feedback Community 06-03-2017, 07:51 PM
Replies: 2
Views: 10,080
Posted By cartw7
Hi, Kaner. Were you able to find the solution to...

Hi, Kaner. Were you able to find the solution to this?
Forum: Support Site Feedback Community 06-03-2017, 07:51 PM
Replies: 4
Views: 10,198
Posted By cartw7
Oh, okay. Thanks for the info, Tony. Better...

Oh, okay. Thanks for the info, Tony. Better contact Avaya support.
Forum: Support Site Feedback Community 06-03-2017, 07:50 PM
Replies: 8
Views: 15,023
Posted By cartw7
I agree with, John. You're doing a good job,...

I agree with, John. You're doing a good job, Bill. All of us appreciate it. Thank you!
Forum: Support Site Feedback Community 06-03-2017, 07:49 PM
Replies: 3
Views: 7,735
Posted By cartw7
Thank you so much, Natallee! We'll send you the...

Thank you so much, Natallee! We'll send you the additional info once our manager gives the go signal.
Forum: Enterprise PBX Communications Systems 06-03-2017, 07:24 PM
Replies: 4
Views: 17,610
Posted By cartw7
Hi, Bill. What product are you using now to run a...

Hi, Bill. What product are you using now to run a trace? Any recommendations would be great.
Forum: Enterprise PBX Communications Systems 06-03-2017, 07:22 PM
Replies: 1
Views: 12,725
Posted By cartw7
Hi, Camilo. Any updates on this? Were you able to...

Hi, Camilo. Any updates on this? Were you able to find a solution for this issue?
Forum: Enterprise PBX Communications Systems 06-03-2017, 07:22 PM
Replies: 2
Views: 15,842
Posted By cartw7
Hi there, BIll. What software or product did you...

Hi there, BIll. What software or product did you use to convert .wav files into transcript? Trying to find a good one, it would be great if you could share what you used. Thanks!
Forum: Enterprise PBX Communications Systems 06-03-2017, 07:20 PM
Replies: 3
Views: 19,568
Posted By cartw7
Finally! Thanks, gwebster! Been trying to figure...

Finally! Thanks, gwebster! Been trying to figure out what was wrong, good thing I found this thread and your comment. Thanks a bunch.
Forum: Enterprise PBX Communications Systems 06-03-2017, 07:19 PM
Replies: 5
Views: 18,254
Posted By cartw7
Thanks for the information, ggilkison3. Our team...

Thanks for the information, ggilkison3. Our team will look deeper into it. We appreciate your help.
Forum: Messaging 05-29-2017, 03:16 AM
Replies: 3
Views: 20,159
Posted By cartw7
Hi there, rolo. A friend of mine uses Tenfold...

Hi there, rolo. A friend of mine uses Tenfold (www.tenfold.com) for integration between Avaya and MS. It's been working out for them, I'm also looking into it. Might give it a try soon.
Forum: Messaging 05-29-2017, 03:14 AM
Replies: 2
Views: 22,223
Posted By cartw7
Hi there, ccit4600. A friend of mine uses Tenfold...

Hi there, ccit4600. A friend of mine uses Tenfold (www.tenfold.com) for integration between Avaya and MS. It's been working out for them, I'm also looking into it. Might give it a try soon.
Forum: IP Telephony and Convergence 05-26-2017, 05:39 AM
Replies: 5
Views: 23,693
Posted By cartw7
Hi there, agode. That's a good idea. A friend of...

Hi there, agode. That's a good idea. A friend of mine opted to use a third party solution called Tenfold (www.tenfold.com) for integration with Avaya and 3CX. It's been working well for them so far,...
Forum: IP Telephony and Convergence 05-26-2017, 05:37 AM
Replies: 5
Views: 20,927
Posted By cartw7
Hi there, rabbas. A friend of mine who's started...

Hi there, rabbas. A friend of mine who's started just recently put up a small call center used a third party solution called Tenfold (www.tenfold.com) for integration with Avaya. It's been working...
Forum: IP Telephony and Convergence 05-26-2017, 05:36 AM
Replies: 6
Views: 6,432
Posted By cartw7
Hi, waltaf. A friend of mine used a third party...

Hi, waltaf. A friend of mine used a third party solution called Tenfold (www.tenfold.com) for integration with Avaya. It's been working well for them so far (I believe they've been using it for...
Forum: Small and Medium Business Communications 05-25-2017, 06:42 AM
Replies: 3
Views: 2,842
Posted By cartw7
Thanks for the tip, furrerm! Tried it out and it...

Thanks for the tip, furrerm! Tried it out and it worked great. Thanks again.
Forum: Small and Medium Business Communications 05-25-2017, 06:41 AM
Replies: 1
Views: 2,075
Posted By cartw7
Hi there, hassa69. We're facing the same issue...

Hi there, hassa69. We're facing the same issue here on our end. Did you ever find a resolution to this. If you have, please share it here. Thanks!
Forum: Small and Medium Business Communications 05-25-2017, 06:39 AM
Replies: 1
Views: 2,635
Posted By cartw7
Hello, haddod. Have you ever found a resolution...

Hello, haddod. Have you ever found a resolution to this? Thanks.
Forum: Small and Medium Business Communications 05-25-2017, 06:36 AM
Replies: 4
Views: 3,857
Posted By cartw7
Hi there, btrower. Thank you for the info. It...

Hi there, btrower. Thank you for the info. It helped out a lot, we appreciate it.
Showing results 1 to 25 of 57

 
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