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Forum: Avaya Aura & Unified Communications 05-06-2021, 11:43 PM
Replies: 1
Views: 2,389
Posted By hart83
Hi Chan455, yes you can. Go to the setting,...

Hi Chan455, yes you can.
Go to the setting, agent settings and set the "Default Agent state upon ACD connection" to available.
Forum: Avaya Aura & Unified Communications 06-23-2020, 07:38 AM
Replies: 0
Views: 2,820
Posted By hart83
One-X Agent - E164

Hi all,

do anybody has an idea if One-X Agent 6.2.14 is supporting E.164?

I have tired to call an agent which is using this tool but it seams that One-X Agent is cutting the + and only show...
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