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Forum: Contact Center Applications 06-15-2016, 11:34 PM
Replies: 1
Views: 3,347
Posted By scisk
CMS R14 data inconsistency

Dear all,

I try to design a historical monthly multiagent group report. The problem i have is with below formula which should give 100 (percentage)
column 33
Forum: Contact Center Applications 05-18-2016, 02:21 AM
Replies: 1
Views: 4,136
Posted By scisk
Cms r14

Dear all,

I would like to ask for support in below case. I tried two different reports:

magent.LOGID, magent.LOGID,...
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