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Search: Posts Made By: droart
Forum: Contact Center Applications 05-17-2011, 11:09 AM
Replies: 7
Views: 23,296
Posted By droart
I would open a ticket with support if you have...

I would open a ticket with support if you have support. I don't think i have seen this exact issue. What version of CCE are they running? Check the ASEmailMediaStore.ini to see if that queue has...
Forum: Contact Center Applications 05-16-2011, 01:49 PM
Replies: 7
Views: 23,296
Posted By droart
Does this happen for every email? Is the system...

Does this happen for every email? Is the system in production? Did this just start? Sounds like something that would need some investigation. Does the end customer have support?
Forum: Contact Center Applications 04-13-2011, 08:14 AM
Replies: 7
Views: 23,296
Posted By droart
Also.. how are you sure it is banned? Are you...

Also.. how are you sure it is banned? Are you seeing it show up as a banned message in the email storage folder? Are you trying to filter out emails that are basically auto replies saying the...
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