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Forum: Contact Center Applications 11-30-2012, 12:35 AM
Replies: 2
Views: 10,197
Posted By rossig
The solution was : the Trusted IP address in HA...

The solution was : the Trusted IP address in HA configuration was no more reachable.
We changed all IP address and build a firewall then the old Trusted IP was on the other side of the FW. We define...
Forum: Contact Center Applications 09-25-2012, 03:33 PM
Replies: 2
Views: 10,197
Posted By rossig
AACC 6.2 HA : how change CLAN IP Address

AACC 6.2 HA on AML : SP5 RU1,2,3
We must change the CLAN IP address on AACCMS and AACCT.
Are the following steps correct ? because not documented in NTP.

1. Server A (active) : shutdown...
Forum: Contact Center Applications 09-25-2012, 03:18 PM
Replies: 1
Views: 8,306
Posted By rossig
AACC 6.2 HA : rebuild standby server but cannot update info in server config

AACC 6.2 SP5 RU1,2,3 : HA in AML.
The active server crashed (server A). It is a lab system...
Switch manual on standby to define it as new active (server B).
Re-install the server A with same...
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