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Forum: IP Telephony and Convergence 06-17-2014, 08:10 AM
Replies: 1
Views: 3,567
Posted By tripathi1
iptables CM 5.2.1

Hi Richa,

You can write an email to engageaps@avaya.com to get a response on your queries below.

Hope this helps :)


Regards

Anuj Tripathi
Forum: IP Telephony and Convergence 06-17-2014, 08:01 AM
Replies: 2
Views: 4,262
Posted By tripathi1
Call Routing Getting Hung up on TOD Step in Vector

Hi Christi,

I would suggest you to open a service request with Avaya to investigate further on this issue.

We might have to enable MST traces to investigate further on this.
Hope this helps :)...
Forum: Avaya Aura & Unified Communications 06-17-2014, 06:12 AM
Replies: 1
Views: 7,242
Posted By tripathi1
Passing cli on coverage calls SIP

Hi Richa,

What is the version of CM , SM & type of SBC you are using ?

This would need detailed analysis & traces captured from the CM, SM & SBC end.
I would recommend you to open a Service...
Forum: Avaya Aura & Unified Communications 06-17-2014, 04:17 AM
Replies: 1
Views: 9,511
Posted By tripathi1
List meas trunk summary report showing %ATB on unused trunks

Dear User,


This could possibly an issue with the list measurement reports itself. It looks like the tables are not updating or updating with incorrect values.

I would suggest you to please...
Forum: Avaya Aura & Unified Communications 06-17-2014, 03:57 AM
Replies: 1
Views: 5,823
Posted By tripathi1
Firmware Impacts/timeframe

Hello,

If all goes smoothly then you should be able to upgrade TN771DP, TN2224CP, and TN2501 boards within an hour.

Impact for upgrading below boards are as follows :

TN771DP...
Forum: Avaya Aura & Unified Communications 06-17-2014, 03:32 AM
Replies: 3
Views: 5,763
Posted By tripathi1
Problems with Personal Co Line

Hi dlake,

Did you performed list trace tac on the CO trunk to see if the call is really hitting the trunk lines ?
If yes, then can you perform the test board on the CO trunk module and post the...
Forum: Telephones, Adjuncts, and Adapters 06-13-2014, 07:41 AM
Replies: 7
Views: 34,877
Posted By tripathi1
9641G Connectivity with Plantonics Headset Savi W740

Dear Chhabrar,

Please find the Avaya - Plantronics supported headsets that are compatible with Avaya phones.

These are certified compatible with Avaya desk phones, IP phones and soft clients, ...
Forum: Avaya Aura & Unified Communications 06-13-2014, 06:00 AM
Replies: 4
Views: 15,359
Posted By tripathi1
CM : How to send Calling Party number details for outbound call via. ISDN trunks

Hi Sethy,

To set the Caller ID display for ISDN Trunks:


Use Change Public-Unknown-Numbering (Extension Length) to initiate change

Fields:
Ext Len - Number of digits in calling parties...
Forum: IP Telephony and Convergence 06-13-2014, 05:15 AM
Replies: 7
Views: 43,737
Posted By tripathi1
VPN configured but not working

Dear mmajb,

Are you using ip address in range 10.0.0.x /24 in the private side of your network ?

There is a known issue observed which is fixed in firmware 3.2.0.5.

Upgrade your 9630 phones...
Forum: Avaya Aura & Unified Communications 06-13-2014, 04:47 AM
Replies: 1
Views: 3,437
Posted By tripathi1
Can you please clarify more on your query ? ...

Can you please clarify more on your query ?

Are you saying that you have setup an ISDN trunk terminated on the remote gateway & you are facing issues reaching the extensions on remote gateway ?
...
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