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Search: Posts Made By: jallen2020
Forum: IP Office Contact Center 09-21-2015, 02:21 PM
Replies: 8
Views: 4,188
Posted By jallen2020
Fixed

Figured this out....turns out the default task flow somehow became corrupted. Saved default task flow as new task flow and tried to save and activate, received an error. Checked out the line in the...
Forum: IP Office Contact Center 09-21-2015, 01:16 PM
Replies: 8
Views: 4,188
Posted By jallen2020
Same Issue

I am having the same issue, when logging a client in on both a remote UI Client on a workstation, and a UI Client directly on the server. I have deleted all the workplaces, but the problem persists....
Forum: IP Office Contact Center 02-04-2015, 08:56 AM
Replies: 2
Views: 2,391
Posted By jallen2020
how to continue call?

The above answer really isn't the best since the call will "stick" on the current phone until answered. How can it be set so the call proceeds on to the next agent after the ring timeout, but does...
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