Avaya Support Forums  

Go Back   Avaya Support Forums > Search Forums

Showing results 1 to 25 of 28
Search took 0.01 seconds.
Search: Posts Made By: rschild
Forum: Small and Medium Business Communications 03-06-2017, 09:05 AM
Replies: 1
Views: 1,063
Posted By rschild
Upgrade Contact Store 9.1 to 10.0

Hi there,

we have a customer with contact store and he would like to upgrade to R10.

Contact store is on a Win 7 computer but need to be installed as an application server on R10.... so any...
Forum: Small and Medium Business Communications 03-06-2017, 08:41 AM
Replies: 4
Views: 2,101
Posted By rschild
Maybe I was drunk ;O)

Sorry guys... what i meant was that

a) User is busy -> caller will get an busy signal
b) User is not answering -> caller will go to voicemail

I tried different settings... but its always busy...
Forum: Small and Medium Business Communications 03-06-2017, 07:53 AM
Replies: 1
Views: 2,675
Posted By rschild
hmm..

Why do you use 0xxxxxx ? For me it doesnt make sense since Numbers have various length and X is always one number... to be more flexible I would rather use N instead of X

Couldn you just simply...
Forum: Small and Medium Business Communications 02-28-2017, 06:28 AM
Replies: 4
Views: 2,101
Posted By rschild
Busy on busy / call forward to voicemail after 15 sec

Hi there,

i would like to have a busy tone on users who are busy but the voicemail should answer after 15 seconds.... So how would you handle this?
Forum: Small and Medium Business Communications 10-13-2016, 07:04 AM
Replies: 5
Views: 46,043
Posted By rschild
Can I also receive that file?

I cant open a ticket for this issue so would be brilliant if anyone could also share that old user cd....

Thx
Forum: Small and Medium Business Communications 07-13-2016, 10:26 AM
Replies: 1
Views: 2,295
Posted By rschild
I dont think it will work....

You can choose secret number but this will delete only your entries in your contacts... So I guess you really have to dial internal users via an external line or loop to hide your number.

regards,...
Forum: Small and Medium Business Communications 07-13-2016, 10:15 AM
Replies: 1
Views: 2,208
Posted By rschild
Just....

copy (ctr +c ) the licence string..... then go to manager licence and paste it in there....thats the fastest and always works for me....
Forum: Small and Medium Business Communications 07-13-2016, 10:10 AM
Replies: 4
Views: 4,895
Posted By rschild
UCM v2

I guess its really quite charming to have all in the box... but after using it already at two sites I will always prefer a stand alone server... It seems not to be the most stable module that has...
Forum: Small and Medium Business Communications 07-13-2016, 10:05 AM
Replies: 3
Views: 2,738
Posted By rschild
...

The decision to deploy basic Server Edition or Select should be made at the outset. However, it is
possible to convert a basic Server Edition to a Select solution at a later date without loss of...
Forum: Small and Medium Business Communications 07-13-2016, 09:57 AM
Replies: 2
Views: 2,149
Posted By rschild
hmm...

this is the other way around than what i thought.... but also working fine ;O)

I guess there is really a chance to get a lot of issues since all users are using it in different ways... but at...
Forum: Small and Medium Business Communications 07-13-2016, 09:53 AM
Replies: 1
Views: 2,023
Posted By rschild
Out of Office Hours direct to extension mailbox

Hi there,

a customer request a time schedule and during off hours all calls should go to the specific user mailbox.... I already setup something that work but I did create rules for each user /...
Forum: Small and Medium Business Communications 07-11-2016, 04:04 AM
Replies: 2
Views: 2,149
Posted By rschild
Busy on busy

Hi there,

Customer is using IP Office 9.1 500v2 as essential edition with embedded voicemail.
Now he want calles to get an busy tone if the phone is busy....

Unanswered calls should still...
Forum: Small and Medium Business Communications 02-10-2016, 02:42 AM
Replies: 4
Views: 9,468
Posted By rschild
IP Office & Skype for business

Hi there,

we have a customer that would like to get a new pbx system.

He only want softphone and mobile phones but want to keep his old PRI Lines and uses Skype for business as well.

So I...
Forum: Small and Medium Business Communications 09-30-2015, 01:57 AM
Replies: 6
Views: 6,721
Posted By rschild
Angry Communicator is working on my end but no IM / One X Portal functionality

Can you please provide the settings that you are using in Communicator as well as the IP Office LAN VOIP Settings?

Anyone has completed Communicator / One X Mobile preferred with 9.1.4 and getting...
Forum: Small and Medium Business Communications 09-28-2015, 09:09 AM
Replies: 1
Views: 2,288
Posted By rschild
Outlook Plugin & Communicator dont work with 9.1.4

After I update to 9.1.4 I didnt get any xmpp status messages anymore and my outlook plugin dont even can register... I updated another one and its working fine... but on the other site I will get...
Forum: Small and Medium Business Communications 09-23-2015, 10:15 AM
Replies: 4
Views: 6,604
Posted By rschild
Is it really using the most explicit shortcode? I...

Is it really using the most explicit shortcode? I want to do it that way but it doesnt work...

I created a shortcode 90N -> call barred
and another one 901234N -> dial

Whatever I dial...
Forum: Small and Medium Business Communications 09-23-2015, 09:59 AM
Replies: 0
Views: 2,413
Posted By rschild
Server Edition 9.1 (Meet-Me Conference)

Hi there,

I have an Avaya IP Office Server Edition and using also the outlook plugin...

I didnt create any Meet Me Conference but I can already setup and use Meet Me Conferences.... so anyone...
Forum: Small and Medium Business Communications 07-24-2015, 03:41 AM
Replies: 1
Views: 2,220
Posted By rschild
Server Edition with digital Sets Setup Question

Hi there,

customer will get a server edition 9.1 with one primary server and also one 500v2 Gateway with 100 digital sets....

Should I program the digital user on the Gateway or on the server?...
Forum: Small and Medium Business Communications 07-24-2015, 03:37 AM
Replies: 7
Views: 4,959
Posted By rschild
Wrong..........

Just use LAN1 and change the Network that you use... so you can use more than 1024 phones if you cange your network....and its much easier than to use LAN2 to split them off....


IP-Address:...
Forum: Small and Medium Business Communications 07-24-2015, 03:28 AM
Replies: 2
Views: 2,495
Posted By rschild
Download & Tools

Hi Edward,

the latest software you will find at support.avaya.com.

The download itself you will find then at plds.... the actual right software will be IP Office Server 9.1 SP3....

Once you...
Forum: Small and Medium Business Communications 02-13-2015, 05:43 AM
Replies: 2
Views: 3,106
Posted By rschild
Probably you have a BCM system....If you are able...

Probably you have a BCM system....If you are able to connect via Business Element Manager you can go to general settings and enable a function that those digital phones will also remember their...
Forum: Small and Medium Business Communications 02-13-2015, 05:37 AM
Replies: 4
Views: 10,348
Posted By rschild
Avaya one-X Mobile Preferred for IP Office

is the right App you need to use with your iOS.

Can you post a screenshot of the settings w/in you app and also the settings in your onex portal?
Forum: Small and Medium Business Communications 02-13-2015, 03:08 AM
Replies: 1
Views: 2,978
Posted By rschild
Whats the maximum number of Button Modules on IP Office?

Anyone who knows the maximum number of button modules and/or any hint how to get more button modules working? I tried to quote a larger ip office system but always get issues if i will choose more...
Forum: Small and Medium Business Communications 10-22-2014, 11:29 AM
Replies: 0
Views: 3,701
Posted By rschild
IP Office Server Edition / Contact Recording

Hi there,

we are setting up the following IP Office Server Solution:

Primary Server = DL360G7 // VM Pro / One X Portal / Contact Store (2 additional HD)
Secondary Server = DL360G7

Gateway...
Forum: Avaya Aura & Unified Communications 02-07-2014, 06:29 AM
Replies: 2
Views: 4,541
Posted By rschild
re

Hi Sree,

thx for your reply....

Is there any other mapping possible like phone book, speed dials or is this mapping really only possible with EC 500 sets?

thx again,

Rainer
Showing results 1 to 25 of 28

 
Forum Jump

All times are GMT -7. The time now is 04:33 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.