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Forum: Small and Medium Business Communications 10-18-2016, 06:05 AM
Replies: 5
Views: 55,483
Posted By rmaser
https://support.avaya.com/downloads/download-detai...

https://support.avaya.com/downloads/download-details.action?contentId=C20158271116554080_9&productId=P0160&releaseId=9.1.x
Forum: Small and Medium Business Communications 10-12-2016, 03:48 AM
Replies: 1
Views: 4,078
Posted By rmaser
What software release are you running on the...

What software release are you running on the IP500? What are the settings for the dial "9" shortcode?
Forum: Small and Medium Business Communications 10-12-2016, 03:26 AM
Replies: 1
Views: 4,951
Posted By rmaser
User Locale will only set this: Locale ...

User Locale will only set this:

Locale Default = Blank (Use system locale) http://support.avaya.com/forums/GUID-717698D1-3248-4E3B-8C41-B71F0437A6F2-low.gif Configures the language used for...
Forum: Small and Medium Business Communications 10-12-2016, 03:17 AM
Replies: 1
Views: 8,017
Posted By rmaser
Install Xima Chronicall

Install Xima Chronicall
Forum: Small and Medium Business Communications 10-12-2016, 02:44 AM
Replies: 1
Views: 4,888
Posted By rmaser
In regards to your "one big problem" - A few...

In regards to your "one big problem" - A few things to look at:

Do you have the very latest SP of 9.1?
What codec are you using on SIP?
What DTMF mode are you using on SIP?
Is this affecting...
Forum: Small and Medium Business Communications 10-12-2016, 02:30 AM
Replies: 1
Views: 5,109
Posted By rmaser
This is direct from the knowledgebase. Doesn't...

This is direct from the knowledgebase. Doesn't help much but it is what it is...

Supported devices The VoIP feature is certified to work and provide acceptable acoustic performance for the...
Forum: Small and Medium Business Communications 10-12-2016, 02:20 AM
Replies: 3
Views: 5,881
Posted By rmaser
Any of these work for you? ...

Any of these work for you?
http://www.voipmonitor.org/product-and-services/voipmonitor-software
http://www.ir.com/how-to-buy/avaya-trial/index.html...
Forum: Small and Medium Business Communications 10-05-2016, 06:54 AM
Replies: 8
Views: 13,777
Posted By rmaser
Do you have a separate SIP URI channel configured...

Do you have a separate SIP URI channel configured for inbound calls? I don't believe this is needed anymore.

If you have configured the User's SIP tab then you should be using SIP LINE --> SIP URI...
Forum: Small and Medium Business Communications 10-05-2016, 06:42 AM
Replies: 3
Views: 12,657
Posted By rmaser
IE is the only browser I can get working with...

IE is the only browser I can get working with System Status at the moment. You may also have issues with the SSA desktop application - once installed it may not run from the shortcut, you can point...
Forum: IP Telephony and Convergence 10-04-2016, 02:55 AM
Replies: 2
Views: 5,606
Posted By rmaser
For the settings in SIP LINE --> SIP URI --> try...

For the settings in SIP LINE --> SIP URI --> try with "Use Internal Data"
Forum: IP Telephony and Convergence 10-04-2016, 02:17 AM
Replies: 1
Views: 12,502
Posted By rmaser
This is for use on Asterisk but looks like this...

This is for use on Asterisk but looks like this link should get you there http://randomcontributions.blogspot.co.uk/2016/03/auto-provision-of-nortel-avaya-11201140.html

The basic idea is to enable...
Forum: IP Telephony and Convergence 10-04-2016, 01:59 AM
Replies: 4
Views: 12,187
Posted By rmaser
You do need a lot of help. I'm not sure this...

You do need a lot of help. I'm not sure this thread is the best way to get it. I would suggest either break-down each of your problems and post them individually on the forum, giving as much...
Forum: Small and Medium Business Communications 09-20-2016, 07:22 AM
Replies: 3
Views: 7,452
Posted By rmaser
I doubt this can be done directly, you will...

I doubt this can be done directly, you will probably need to set up an LDAP server and configure both the system and the polycom units to reference that for their directory.
Forum: Small and Medium Business Communications 09-20-2016, 07:04 AM
Replies: 1
Views: 4,431
Posted By rmaser
Is your user trying to leave a message or record...

Is your user trying to leave a message or record a greeting?

What process are they using?
Forum: Small and Medium Business Communications 09-20-2016, 07:02 AM
Replies: 1
Views: 9,770
Posted By rmaser
Which shortcode are you referring to?

Which shortcode are you referring to?
Forum: IP Telephony and Convergence 09-20-2016, 06:59 AM
Replies: 1
Views: 3,960
Posted By rmaser
There are a couple of ways to achieve this. I...

There are a couple of ways to achieve this. I believe the currently preferred and supported method would be to set up One-X and use the smartphone app that is available.
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