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Forum: Messaging 10-04-2011, 02:14 AM
Replies: 1
Views: 17,289
Posted By nehasingh
Hello Paul, Migration from LX2.0 to CMM 6.x...

Hello Paul,

Migration from LX2.0 to CMM 6.x is possible. Please refer to below document to get migration pre-requisites and other useful details-
...
Forum: Messaging 08-03-2011, 07:55 PM
Replies: 7
Views: 30,123
Posted By nehasingh
Just thought of shedding some light on the query....

Just thought of shedding some light on the query. CMM 5.2.x or any Intuity system for that matter does not support sending emails automatically (SMTP) with attached voicemail in .wav format. CMM can...
Forum: Messaging 08-03-2011, 07:46 PM
Replies: 5
Views: 23,035
Posted By nehasingh
In CMM 6.x, CMM administration is total...

In CMM 6.x, CMM administration is total web-based. Access to Messaging using shell/ASA is not available/supported.
To access CMM from web, you can create logins for prof18 or Privileged...
Forum: Messaging 08-03-2011, 07:38 PM
Replies: 1
Views: 16,713
Posted By nehasingh
Merging mailboxes of two CMM 5.2 systems is not...

Merging mailboxes of two CMM 5.2 systems is not among defined procedures. Thus, there are no given instructions. However, here is something that you can give a try on LAB systems -- Use ASA (Avaya...
Forum: Contact Center Applications 07-28-2011, 03:31 AM
Replies: 3
Views: 23,850
Posted By nehasingh
You are welcome!

You are welcome!
Forum: Contact Center Applications 07-25-2011, 05:54 AM
Replies: 3
Views: 23,850
Posted By nehasingh
Information to open Service Request (ticket) with Avaya Support

There are two ways to open a ticket with Avaya Support group- through web & through Customer Support Helpline

-To open a ticket online, Go to www.support.avaya.com (http://www.support.avaya.com)...
Forum: Messaging 06-30-2011, 01:27 AM
Replies: 3
Views: 21,923
Posted By nehasingh
In CMM 6.x, CMM administration is total...

In CMM 6.x, CMM administration is total web-based. Access to Messaging using shell/ASA is not available/supported.
To access CMM from web, you can create logins for prof18 or Privileged...
Forum: Messaging 05-30-2011, 02:48 AM
Replies: 1
Views: 17,117
Posted By nehasingh
Hi...If this is a new install, then make sure...

Hi...If this is a new install, then make sure that on switch link admin page, the "Extension Length" is selected. If there are any alarms in Messaging or Server, you can always try searching for...
Forum: Messaging 05-28-2010, 04:33 AM
Replies: 2
Views: 19,884
Posted By nehasingh
On Maintenance page of Communication Manager...

On Maintenance page of Communication Manager (main page), go down. Towards the bottom you will find "Messaging Administration" link. Click on it. It will open new window for Messaging Administration....
Forum: Messaging 02-26-2010, 05:53 AM
Replies: 1
Views: 23,182
Posted By nehasingh
Re: CMM Accessing Voicemail

I believe the IA770 is not getting the Called party number from CM. You can try changing "Per Station CPN - Send Calling Number?" parameter to y. This parameter is on page 2 of a station in CM. First...
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