Forum: IP Telephony and Convergence
10-08-2019, 04:19 PM
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Replies: 1
Views: 4,103
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Forum: IP Office Contact Center
12-01-2017, 10:00 AM
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Replies: 4
Views: 3,964
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Forum: IP Office Contact Center
08-19-2017, 10:39 PM
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Replies: 8
Views: 10,379
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Forum: IP Office Contact Center
08-19-2017, 01:18 AM
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Replies: 8
Views: 10,379
Solution
In the Agent Group under Telephony tab, it is recommended to set the Ring Timeout to 15 secs and Sign Off Prev to "0" depending on the need of the Center and how many Agents need to be logged in at...
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Forum: IP Office Contact Center
08-15-2017, 02:59 PM
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Replies: 1
Views: 2,365
Unknown SIP Device in CHAP User
What's is the reason that in my IPO Manager and SSA the SIP Device for the CHAP lin between IPO and IPOCC appears like "Unknown SIP Device"?
Also in SSA an alarm is repeating "Attempt to use a...
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Forum: IP Office Contact Center
08-15-2017, 02:51 PM
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Replies: 4
Views: 6,282
Thanks! Solution in my case was:
- Stop the...
Thanks! Solution in my case was:
- Stop the IPOCC Watchdog service
- Check if the IP Address is the correct in Adjusthostname.exe
- If the IP Address associated is 127.0.0.1 instead the correct IP...
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Forum: IP Office Contact Center
08-09-2017, 11:17 PM
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Replies: 3
Views: 8,779
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Forum: IP Office Contact Center
08-03-2017, 09:44 AM
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Replies: 4
Views: 6,282
Did you find the solution? I'm facing the same...
Did you find the solution? I'm facing the same problem in IPOCC 9.1.11
The client's machine is resolving the hostname from IPOCC, but the error of license server is appearing.
@marquardt, what I...
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