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Search: Posts Made By: ksytdy
Forum: Contact Center Applications 01-19-2016, 12:02 AM
Replies: 4
Views: 5,593
Posted By ksytdy
shaikht, thank you very much for your answer! ...

shaikht, thank you very much for your answer!
Could you please advise how can I edit script to automatically have input to press OK? I mean just some general ideas on the commands/functions that I...
Forum: Contact Center Applications 12-22-2015, 01:19 AM
Replies: 4
Views: 5,593
Posted By ksytdy
Question Agent status export to txt file?

Hi guys!
I hope on your help so much! :)

I made a VBA script that switches AVAYA Supervisor agents' skills every 30 minutes according to a call center schedule stored in Excel table. But when the...
Forum: Contact Center Applications 09-26-2015, 04:09 AM
Replies: 1
Views: 3,861
Posted By ksytdy
Question CSM Supervisor: how to prevent pop-up windows

Hello guys!
I would like to ask for your advise.
I created an excel VBA macros that every hour automatically launches *.acsup scripts that change agents' AVAYA skills following our call center...
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