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Forum: Contact Center Applications 05-04-2012, 02:53 AM
Replies: 1
Views: 10,910
Posted By anupnair
IC 72 client support for VB 6 OCX

It is preferred to have the libraries in .net from IC 7.2. However, if the ocx is included in the cdl file and if it was working in 7.1, then it should work in 7.2 as well.

It is advisable to...
Forum: Contact Center Applications 04-11-2012, 10:56 PM
Replies: 1
Views: 10,665
Posted By anupnair
IE 8 website issue when used with IC 724 Chat


This issue has been observed when using IE 8. This is an issue with XFrame header. There is a fix for this. This fix addresses the issue "Unable to open chat and admin pages on the website...
Forum: Contact Center Applications 02-19-2012, 11:42 PM
Replies: 1
Views: 14,404
Posted By anupnair
Frequency of IC Server Reboots


There is no documented number of days for IC reboots. It is purely based on the customer evironment such as (number of sites, number of servers, number of transactions in a day) etc. We...
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