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Search: Posts Made By: firnaz
Forum: Avaya Aura & Unified Communications 08-14-2014, 08:18 PM
Replies: 2
Views: 8,403
Posted By firnaz
Question Functionality of CDR Buffer

I am Firnaz and I am new to this forum. I had open a ticket regarding loss of CDR Data. As per the engineer of ticket,

The primary and secondary CDR have a common buffer.
Forum: Contact Center Applications 03-06-2014, 09:51 PM
Replies: 0
Views: 3,961
Posted By firnaz
IC 7.3.1 - E-mail duplicating

Hi All,
I have a problem in IC Email. When agent send e-mail to customer some e-mails are duplicated. I have checked Avaya logs. It is also have duplicate records from same e-mail.
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