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Forum: Contact Center Applications 04-12-2011, 09:54 AM
Replies: 4
Views: 16,730
Posted By rsm4
Reply from R&D was "I went through the R&D...

Reply from R&D was "I went through the R&D documents about CCE 5.0 feature implementations, but did not find any information about this feature being supported in CCE 5.0. We might need to update...
Forum: Contact Center Applications 04-11-2011, 03:22 PM
Replies: 4
Views: 16,730
Posted By rsm4
CCE 5.0 with SSL

An Avaya brochure on CCE 5.0 mentions that SSL will be supported for email but there is nothing in the release notes or in the CCE Control Panel that seems to support SSL configuration. Does anyone...
Forum: Contact Center Applications 10-13-2010, 09:47 AM
Replies: 1
Views: 14,641
Posted By rsm4
Solution Delivered Database Sizing - CCE 4.x and above

Is there a database sizing tool for CCE 4.x or CCE 5.x for planning purposes?

for example if you use the following for an approximate size for each media type, where:

Email Media Store = 8...
Forum: Contact Center Applications 02-11-2010, 12:34 PM
Replies: 4
Views: 22,619
Posted By rsm4
Forum: Contact Center Applications 02-11-2010, 12:05 PM
Replies: 4
Views: 22,619
Posted By rsm4
Solution Confirmed Multi-site CCE with failover

Have a BP with a customer who wants to upgrade thier CCE implementation over two sites with CCE and IDS servers on each site in Active/Standby mode. The second site has an ESS CM. If the main site...
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