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Forum: Contact Center Applications 05-13-2016, 09:36 AM
Replies: 2
Views: 4,897
Posted By ley1
Why does CTI app lose Connectivity to AES?

We have a third party custom CTI application that uses AES. I frequently (at least once a week) have to start and stop the services on the CTI application, as it has started to receive garbage from...
Forum: Avaya Aura & Unified Communications 05-26-2015, 09:42 AM
Replies: 4
Views: 12,450
Posted By ley1
Digit Manipulation of Inbound Calls


I need to set up some digit manipulation in my AACM (not SIP trunks, no session manager) that will truncate the first 5 digits of the inbound ANI and route based on the last 5 digits. How...
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