Forum: Contact Center Applications
06-23-2014, 08:54 PM
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Replies: 0
Views: 4,158
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Forum: Contact Center Applications
05-30-2014, 02:40 AM
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Replies: 0
Views: 4,290
AIC License of multi-server implementation
Hi all,
I have two AIC servers to serve the voice and email functions to call center agents. I understand that I need to install the WebLM in both AIC server. Is the following handling on license...
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Forum: Contact Center Applications
05-21-2014, 01:00 AM
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Replies: 0
Views: 4,177
Change IP Address of AIC Server 7.2.4
Hi,
Our customer would like to change the IP address of AIC server and AIC DB server. Is it appropriate to do this? Any document is available for this change?
Thanks,
Jess
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Forum: Contact Center Applications
05-08-2014, 12:58 AM
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Replies: 1
Views: 4,173
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Forum: Contact Center Applications
03-11-2014, 03:13 AM
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Replies: 3
Views: 7,247
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Forum: Contact Center Applications
02-27-2014, 01:31 AM
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Replies: 3
Views: 7,247
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Forum: Contact Center Applications
01-27-2014, 06:30 PM
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Replies: 3
Views: 8,254
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Forum: Avaya Aura & Unified Communications
05-22-2013, 02:33 AM
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Replies: 0
Views: 10,691
Using Web Chat function in EMC
Hi all,
I have installed the Web Chat web services in the EMC server. If our customer wants to embed the chat function in their web site, he/she should call the Web Chat web service in their web...
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Forum: Avaya Aura & Unified Communications
05-19-2013, 06:19 PM
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Replies: 2
Views: 10,264
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Forum: Avaya Aura & Unified Communications
05-15-2013, 07:24 PM
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Replies: 2
Views: 10,264
Load New Interaction in EMC
Hi all,
Based on the user manual, I know that I can load the new interaction for Preview Contact through the Control Panel. If I want to create new interaction through external program, which...
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