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Forum: Telephones, Adjuncts, and Adapters 08-14-2018, 08:39 AM
Replies: 1
Views: 3,488
Posted By davis124
So I wanted to update this forum just in case...

So I wanted to update this forum just in case others find themselves in this situation... we figured out a better work around then adding all of our extensions in the ARS Digit Conversion table as...
Forum: Telephones, Adjuncts, and Adapters 07-13-2018, 03:54 PM
Replies: 1
Views: 3,488
Posted By davis124
Best Practice for H.323 Phones for using Redial/Contact/Call Log lists for dialing

So this is going to be a bit long winded so I applogize for that now...



Many years ago we setup our site to allow the IP Phones to be able to call directly out of their Call...
Forum: IP Telephony and Convergence 12-21-2015, 03:12 PM
Replies: 0
Views: 3,466
Posted By davis124
Unhappy Avaya Diagnostic Server Upgrade from 2.0 to 2.5

I am using a VMWare install, where both SAL Agent and SLAMON is installed on the same server. I am wondering has anyone done this upgrade of a ADS 2.0 to 2.5? If so, was it successful and what Avaya...
Forum: Avaya Aura & Unified Communications 09-04-2015, 01:35 PM
Replies: 2
Views: 4,961
Posted By davis124
Branch Session Manager Upgrades/Patches

Hello -

I am having to work on upgrading our Avaya infrastructure to the last 6.3 patches and I have successfully fumbled my way through the upgrades of all the parts (SP, CM, Kernel, Utility...
Forum: IP Telephony and Convergence 07-21-2015, 02:15 PM
Replies: 1
Views: 3,315
Posted By davis124
Exclamation One-X Agent Not Supporting Native 96x1

Hello -

I couldn't find where this had been discussed on the threads here so I wanted to put it out there so it will save other folks the headache...

We recently found out that the One-X Agent...
Forum: Enterprise PBX Communications Systems 07-16-2015, 09:38 AM
Replies: 4
Views: 54,239
Posted By davis124
I don't know if you ever got the answer to this...

I don't know if you ever got the answer to this but if you do a :

List Trace Station xxxxx/D (Number 1 through 40, if I remember correctly 1 - 6 are reserved for hard features on the phone), you...
Forum: IP Telephony and Convergence 07-16-2015, 09:28 AM
Replies: 2
Views: 4,802
Posted By davis124
That is interesting... One thing to note on...

That is interesting...

One thing to note on that, I do believe Sync is going down because when you look at the Gateway CLI itself it states its running on V0 Clocking (Internal) so unless the CLI...
Forum: IP Telephony and Convergence 07-01-2015, 08:58 AM
Replies: 2
Views: 4,802
Posted By davis124
CSOIP (Clock SYNC over IP)

So I have a question about CSOIP, we recently implemented it on our CM 6.3 system and it was pretty straight forward to get CSOIP running.

A few days ago, I noticed one of my Slave Gateways (G430)...
Forum: IP Telephony and Convergence 05-21-2015, 11:52 AM
Replies: 4
Views: 3,578
Posted By davis124
Thank you sumit007 - One follow up question...

Thank you sumit007 -

One follow up question if you don't mind - So are you saying the ILO port itself spits out the information, I don't need to think about standing up some other monitoring...
Forum: IP Telephony and Convergence 05-19-2015, 04:46 PM
Replies: 4
Views: 3,578
Posted By davis124
DLG360 ILO Port

Hello -

Looking for some feedback from this Forum regarding the ILO Port on the DLG360's. I know Avaya doesn't "Officially" support this port but they have a You Tube Video talking about how they...
Forum: IP Telephony and Convergence 02-16-2015, 10:50 AM
Replies: 3
Views: 2,776
Posted By davis124
Avaya Diagnostic Server

I am just wondering who all has implemented the ADS (Avaya Diagnostic Server)?

I am in the middle of setting one of these things up (VMWare ADS 2.0) and it's a bit of a mess...

From the start...
Forum: Contact Center Applications 02-03-2015, 01:28 PM
Replies: 2
Views: 9,018
Posted By davis124
Exclamation Just so everyone on here has an answer to this...

Just so everyone on here has an answer to this question, most of these type of connections require 3 Licenses to work (In our case it was for Call Recording)...


A DMCC Basic - Just covers the...
Forum: Telephones, Adjuncts, and Adapters 12-22-2014, 02:16 PM
Replies: 0
Views: 5,564
Posted By davis124
Avaya E129 Sip Phone

Does anyone know on the Avaya E129 Sip Phone what the difference is for the following setting:

SRTP Mode

Enabled but Not Forced

Optional

The reason I am asking is we have an odd issue...
Forum: Contact Center Applications 12-16-2014, 03:57 PM
Replies: 2
Views: 9,018
Posted By davis124
DMCC license types

Hello -

I am looking for a better definition of the two DMCC Licenses offered (I can't seem to find a good Avaya Document that outlines the differences).

I am looking at what the difference is...
Forum: Telephones, Adjuncts, and Adapters 08-07-2013, 12:40 PM
Replies: 4
Views: 19,331
Posted By davis124
So just to let you know what I have found so far...

So just to let you know what I have found so far on this and getting Calltype Analysis to work with the Contacts on the IP Phone.

Looks like another error in Avaya documentation, according to...
Forum: IP Telephony and Convergence 08-07-2013, 08:07 AM
Replies: 3
Views: 15,689
Posted By davis124
Exclamation Alrighty... Looks like another error in...

Alrighty...

Looks like another error in Avaya documentation, according to their own Internal information. I found a Insite Article: SOLN229827

PROBLEM CLARIFICATION

Can't dial with call type...
Forum: IP Telephony and Convergence 08-06-2013, 12:36 PM
Replies: 3
Views: 15,689
Posted By davis124
Well playing around with it some more has netted...

Well playing around with it some more has netted some interesting results...

I have now got the Call Log to use this table, and show the IP Phone trying to make a match on the CallType in traces....
Forum: IP Telephony and Convergence 08-06-2013, 10:45 AM
Replies: 3
Views: 15,689
Posted By davis124
Question Log Digit (Smart Enbloc) Dialing help?!?!

I am hoping someone in this group can help me understand a feature that appears to have been introduced in CM 4.x that allows the IP Phones (And in CM 5.x DCP phones) to start doing ENBLOC dialing...
Forum: Telephones, Adjuncts, and Adapters 08-05-2013, 09:22 AM
Replies: 4
Views: 19,331
Posted By davis124
Has anyone got this to work with Call Type...

Has anyone got this to work with Call Type Analysis? If so would you be willing to share your configs? We have tried multiple ways and still can not get this work as suggested...

Thanks

James
Forum: Mobile Communications 08-05-2013, 09:20 AM
Replies: 3
Views: 16,401
Posted By davis124
So I figured out the problem with this issue, and...

So I figured out the problem with this issue, and wanted to respond so others do not get stuck due to poor documentation.

Part of the issue is the lack of clarity in Avaya Documentation on how to...
Forum: Mobile Communications 07-31-2013, 01:53 PM
Replies: 3
Views: 16,401
Posted By davis124
3641/3645 Unable to update over the air

Hello -

We are trying to update our 3641/3645 phones via TFTP over the air and it doesn't seem to be working. We never see these phones hit the TFTP server with a file request, and we do have the...
Forum: Telephones, Adjuncts, and Adapters 07-24-2013, 08:51 AM
Replies: 4
Views: 19,331
Posted By davis124
Thanks for your quick reply! :) We have CM...

Thanks for your quick reply! :)

We have CM 5.2.1, so in looking at the calltype analysis and found some limited information from Avaya on how this feature works. When we follow the instructions we...
Forum: Telephones, Adjuncts, and Adapters 07-23-2013, 02:55 PM
Replies: 4
Views: 19,331
Posted By davis124
Unhappy Pair Contacts to Calls

Hello -

So I have been trying to figure this feature out on the IP Phones, "Pair Contacts to Calls" and I must be missing something here...

So when I create a contact, I have to put a *9 in...
Forum: IP Telephony and Convergence 06-25-2013, 01:51 PM
Replies: 3
Views: 15,771
Posted By davis124
Ok so there are two items to discuss in the...

Ok so there are two items to discuss in the responses:

1 - So it should alarm, but what would keep it from alarming via SNMP? We see these Gateways from time to time over temp, but it fails to...
Forum: IP Telephony and Convergence 06-12-2013, 01:26 PM
Replies: 3
Views: 15,771
Posted By davis124
Question Media Gateway Temp Warnings and SNMP Traps

Can someone tell me if the G450/430s get a High CPU Temp warning, are they suppose to throw a SNMP Trap somewhere warning of the problem?

I have two G450s that are in High TEMP warnings and we did...
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