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Forum: Contact Center Applications 02-17-2017, 05:52 AM
Replies: 1
Views: 3,723
Posted By razmanov
I found the problem. The option for secure...

I found the problem.
The option for secure database was activated in AES.
Forum: Contact Center Applications 02-16-2017, 03:23 AM
Replies: 1
Views: 3,723
Posted By razmanov
cce\emc ids problem

I'm installing fresh installation of EMC ver and I have problem with IDS.
It can't add devices for monitoring . The log:
"AddNewDeviceVDN - Device 2101 () is not a VDN type on the switch....
Forum: Contact Center Applications 02-25-2015, 08:39 AM
Replies: 1
Views: 4,100
Posted By razmanov
Problem with acr External Control Interface

I'm trying to manage recording for some stations. But I can't negotiate HELLO messages.
I receive 1 HELLO ACRcapture XXXXX
then I send:
2 HELLO 12345#27
and receive :
1 ERROR DESC:1002:...
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