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Forum: Avaya Aura & Unified Communications 02-04-2015, 09:20 AM
Replies: 2
Views: 4,511
Posted By jimvicom
You can use crisis alert to more than 6 parties...

You can use crisis alert to more than 6 parties there is a green feature
SA8608. it says it only works on the S8700, but I seem to remember doing it on a G7 as well.

Or use a blast...
Forum: Avaya Aura & Unified Communications 02-04-2015, 09:07 AM
Replies: 9
Views: 32,420
Posted By jimvicom
use a vactor table

I use a vector step, add a table and have the inbound calls get checked like it does for holiday hours or business hours....then if they match send them to a disconnect step....
Forum: Avaya Aura & Unified Communications 09-30-2013, 02:56 PM
Replies: 3
Views: 12,136
Posted By jimvicom
Exclamation vectoring and messaging

CM 6.2
CMM 6.2

Have a DID>VDN>Vector. Have step in vector to press # for a dial-by-name directory which is a messaging split 99 for an extension, 3700.

Before I had IALXr2 and I had a hunt...
Forum: IP Telephony and Convergence 09-30-2013, 02:49 PM
Replies: 9
Views: 19,284
Posted By jimvicom
doesn't always work

I have changed the network config from within CDOM and it doesn't always work. Sometimes it appears to work, but if you have HA you may run into issues that causes HA to fail.
Forum: Messaging 09-30-2013, 02:46 PM
Replies: 4
Views: 28,869
Posted By jimvicom
Bad Answer

Just telling us to contact Avaya is not what Support Forums are for. Tell us why and how to fix it. If we wanted to waste our time contacting Avaya we would not be in the Forums.
Forum: Avaya Aura & Unified Communications 08-14-2013, 02:04 PM
Replies: 4
Views: 11,715
Posted By jimvicom
Exclamation Still no go

I opened a ticket with Avaya and they sent me the install and Admin doc for the G430, neither of which mention how to add a gateway with IP synching enabled. And they sent me a powerpoint about the...
Forum: Avaya Aura & Unified Communications 08-14-2013, 07:18 AM
Replies: 4
Views: 11,715
Posted By jimvicom
Exclamation Cannot add G430 with Synchronization over IP enabled

I am adding a G430/remote survivable branch to an existing system. 6.2.
Synchronization over IP is enabled.

When I go to "Add media-gateway" I cannot add it because in the blank field "Network...
Forum: Avaya Aura & Unified Communications 04-23-2013, 06:56 AM
Replies: 4
Views: 10,582
Posted By jimvicom
All of them........you have to use the licensing...

All of them........you have to use the licensing in system manager......follow the installation workbook, walks you through everything...


I have been configuring a Mid size solution for 10...
Forum: IP Telephony and Convergence 04-23-2013, 06:53 AM
Replies: 9
Views: 19,284
Posted By jimvicom
found several bugs with HA

I have been configuring a Mid size solution for 10 months - found a lot of bugs, 4 PCN's written and several documents that need to be changed.....worked with development a lot.

Had to re-raid...
Forum: Support Site Feedback Community 04-23-2013, 06:19 AM
Replies: 1
Views: 6,598
Posted By jimvicom
Premature resolution

How do you get a ticket that has been marked resolved reopened? The technicians keep responding once and marking the ticket resolved without asking and without actually resolving it.......I am...
Forum: Avaya Aura & Unified Communications 12-13-2012, 12:27 PM
Replies: 1
Views: 9,193
Posted By jimvicom
System platform 6.0

I just upgraded a customer to SYS platform 6.3.9.3 and CM 6.0.1 SP9 and now he is getting a Pearl Script error:

email is coming from Cron <root@pbx> /opt/ecs/sbin/fw_check
system emailing perl...
Forum: IP Telephony and Convergence 07-03-2012, 06:45 AM
Replies: 3
Views: 18,441
Posted By jimvicom
pre-installed software

Just found out that if they preinstall the software you have to use 192.168.1.1 for Dom-0 and the webconsole would be at 192.168.1.2

Doesn't say it in the manual, but does say it on the Install...
Forum: Avaya Aura & Unified Communications 07-03-2012, 06:42 AM
Replies: 0
Views: 8,530
Posted By jimvicom
Patches

On system Paltform when you go into patches or upgrades, and use PLDS, it gives you patches and upgrades that don't apply to your system?

For instance I am installing a 6.2 system and int he...
Forum: IP Telephony and Convergence 07-02-2012, 07:22 AM
Replies: 3
Views: 18,441
Posted By jimvicom
same here

I have had that problem on the last two common servers, both 6.1, that came with the software preinstalled. Still have not gotten a fix, but have a ticket in now. The preload is 6.1, with the mid...
Forum: Avaya Aura & Unified Communications 05-24-2012, 01:24 PM
Replies: 1
Views: 12,806
Posted By jimvicom
Question CM 5.2 to Mid-Enterprise HA solution

I have a current customer on a S8500C/G450 with CM 5.2.1 and they are going to migrate to a Mid Enterprise Solution with High Availablity on CM 6.2.....

So what documentation do I use?...
Forum: Messaging 10-13-2011, 09:28 AM
Replies: 1
Views: 15,601
Posted By jimvicom
Exclamation CMM Tandem Extension

What is the tandem extension field on the subscriber screen in CMM 5.2? There is no mention of it in the documentation.
Forum: Avaya Aura & Unified Communications 10-04-2011, 08:42 AM
Replies: 3
Views: 15,911
Posted By jimvicom
Same issue....

I am having the same issue in the same situation.....so how to I get rid of a update file that was interrupted if I cannot delete it? And the system says invalid file type when I attempt to remove it...
Showing results 1 to 17 of 17

 
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