Avaya Support Forums  

Go Back   Avaya Support Forums > Search Forums

Showing results 1 to 3 of 3
Search took 0.00 seconds.
Search: Posts Made By: gsanadze
Forum: IP Office Contact Center 01-24-2017, 10:33 AM
Replies: 6
Views: 8,887
Posted By gsanadze
thanks, I checked, everything works just fine....

thanks, I checked, everything works just fine. The Dialer calls outside number and playes announcement without agent involved.

The issue still - I need agent to be logged. So, I can't use IPOCC...
Forum: IP Office Contact Center 01-23-2017, 05:59 AM
Replies: 6
Views: 8,887
Posted By gsanadze
Thx! I will try and report here results

Thx!

I will try and report here results
Forum: IP Office Contact Center 12-09-2016, 08:44 AM
Replies: 6
Views: 8,887
Posted By gsanadze
Outbound copmaign without agents

Is it possible to setup outbound compaign without agent being involved?
We need to call out to customers just to paly announcement and disconnect (some sort of group announcement system)

And...
Showing results 1 to 3 of 3

 
Forum Jump

All times are GMT -7. The time now is 03:42 AM.

This Forum is provided solely for the use and convenience of Avaya customers and partners. Use of the Forum is subject to the Terms and Use and Privacy Statement found at www.avaya.com. No other use is permitted. The Forum including all content posted is “AS IS” and Avaya expressly disclaims all warranties and/or guarantees as to its accuracy, reliability, usefulness, quality or non-infringement of intellectual property. Avaya reserves the right to remove any content posted on the Forum at any time and for whatever reason.

Avaya will not be liable for any content posted on this Forum, including, without limitation, any errors or omissions or for any losses or damages of any kind incurred as a result of use or reliance on any content, regardless of its origin.

You expressly understand and agree that you assume all risks associated with use or reliance on this content.