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Forum: Contact Center Applications 02-03-2017, 04:28 AM
Replies: 1
Views: 4,156
Posted By ymazro
ACR 15.1 only admin user listen to calls

Hi all,
i have an issue on ACR 15.1 , only admin user can listen to calls, any other user(even if it have admin privilege) can't run audio and message "not authorized to replay 8325xxxxx" appear on...
Forum: Contact Center Applications 01-17-2016, 02:17 PM
Replies: 2
Views: 12,536
Posted By ymazro
archive file exported have html file called...

archive file exported have html file called index.
double click on it and it will open all calls on this file as like you are openning ACR
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