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Forum: Small and Medium Business Communications 06-24-2014, 05:14 AM
Replies: 5
Views: 24,016
Posted By dkrabb
Click to dial

Hi,

is there any solution to use click to dial in the IP Office?

What I mean is not to highlight the number and press a hotkey.
I am looking for a browser plugin (or similar) like it is solved...
Forum: Avaya Aura & Unified Communications 12-12-2013, 04:45 AM
Replies: 7
Views: 18,521
Posted By dkrabb
I tried it several times but without effect. ...

I tried it several times but without effect.

Did someone solved this problem?
Forum: Contact Center Applications 12-29-2011, 02:17 AM
Replies: 3
Views: 18,667
Posted By dkrabb
Hi, i have the same issue. Did you try...

Hi,

i have the same issue.

Did you try to change the port to 9090 in the cct console?

Is your server member of a domain?

Did you use the "CallRecordUser" ?
Forum: Contact Center Applications 12-22-2011, 07:14 AM
Replies: 5
Views: 20,467
Posted By dkrabb
Hm i dont have any prompting to do something like...

Hm i dont have any prompting to do something like

WHERE cv_language_choice EQUALS

I only can do:

WHERE CDN EQUALS
value 12345:
give RAN 1
queue to skillset 1
Forum: Contact Center Applications 12-19-2011, 11:57 PM
Replies: 5
Views: 20,467
Posted By dkrabb
Hi thanks for your reply, but how can i set...

Hi thanks for your reply,

but how can i set this "cv_language_choice" in the cdn?

Edit: Or is it possible to read the UUI in the script?
Forum: Contact Center Applications 12-16-2011, 07:29 AM
Replies: 5
Views: 20,467
Posted By dkrabb
AACC - One script for many languages

Hy there,

i am really new to the AACC.

I want to write an script for many languages.

The flow is always the same.

- Greeting
- queuing
Showing results 1 to 6 of 6

 
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