Forum: Avaya Aura & Unified Communications
02-09-2017, 11:45 AM
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Replies: 4
Views: 4,706
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Forum: Avaya Aura & Unified Communications
01-12-2017, 08:14 AM
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Replies: 4
Views: 5,557
Is it the same for internal calls? Or only...
Is it the same for internal calls? Or only external calls? TLS will not make a difference in audio quality. Are you using the same codec internally as externally for the trunks? Do you have the...
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Forum: Avaya Aura & Unified Communications
10-19-2016, 09:50 PM
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Replies: 2
Views: 12,186
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Forum: Avaya Aura & Unified Communications
09-29-2016, 07:23 AM
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Replies: 1
Views: 5,631
Release 6.3 -...
Release 6.3 - https://downloads.avaya.com/css/P8/documents/100171673
Release 7 - https://downloads.avaya.com/css/P8/documents/101014100
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Forum: Avaya Aura & Unified Communications
09-09-2016, 07:42 AM
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Replies: 2
Views: 7,507
Something like this?
...
Something like this?
CALL VECTOR
Number: 27 Name: Example
Multimedia? n Meet-me Conf? n Lock? n
...
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Forum: Avaya Aura & Unified Communications
08-30-2016, 11:30 PM
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Replies: 2
Views: 17,339
Try running a list trace on the extension the...
Try running a list trace on the extension the cell phone is mapped to. That should give you a denial event or idea of what is happening after the call hits the idle appearance FNE. If you see...
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Forum: Avaya Aura & Unified Communications
08-29-2016, 10:39 PM
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Replies: 1
Views: 5,351
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Forum: Avaya Aura & Unified Communications
08-05-2016, 09:25 AM
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Replies: 8
Views: 15,657
Here'a link to a guide that may help. It is...
Here'a link to a guide that may help. It is specific for using remote stations off the SBC, but if you're just trying to do this internally, ignore the sections regarding the SBC configuration. It...
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Forum: Avaya Aura & Unified Communications
08-05-2016, 07:52 AM
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Replies: 8
Views: 15,657
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Forum: Avaya Aura & Unified Communications
08-04-2016, 08:23 AM
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Replies: 8
Views: 15,657
Is trunk group 1 the SIP trunk to SM? I'm...
Is trunk group 1 the SIP trunk to SM? I'm assuming so since internal calls are getting extended to SM and ringing that phone... Is everthing in the same network region? ie. your gateway with the...
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Forum: Avaya Aura & Unified Communications
08-03-2016, 08:07 AM
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Replies: 4
Views: 11,459
Yes, you can add 46 more stations before you'll...
Yes, you can add 46 more stations before you'll need to engage Avaya or Avaya BP Sales / Sales Engineering to add additional licenses and possibly hardware to accommodate the number of stations you...
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Forum: Avaya Aura & Unified Communications
08-03-2016, 07:33 AM
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Replies: 8
Views: 15,657
You're positive it's an H.323 and not a SIP...
You're positive it's an H.323 and not a SIP station that you're testing from internally right? Do you have an OPS off pbx station mapping administered for the SIP user? Do you have SIP trunks or...
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Forum: Avaya Aura & Unified Communications
07-29-2016, 09:08 PM
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Replies: 4
Views: 11,459
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Forum: Avaya Aura & Unified Communications
07-19-2016, 10:08 PM
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Replies: 5
Views: 7,996
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Forum: IP Telephony and Convergence
06-15-2016, 07:32 AM
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Replies: 6
Views: 19,604
Sounds like it may be an intermittent problem...
Sounds like it may be an intermittent problem with your provider. How often does it happen? I'd suggest running an MST trace on the D channel of that E1. If you're not familiar with MST traces,...
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Forum: IP Telephony and Convergence
06-11-2016, 01:23 AM
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Replies: 6
Views: 19,604
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Forum: Messaging
05-18-2016, 09:29 PM
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Replies: 2
Views: 14,880
I had the same issue. To resolve I put the aam...
I had the same issue. To resolve I put the aam app server IP in a new network region (using ip network map) and specified a different codec set for that region which included t.38. You also use the...
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Forum: IP Telephony and Convergence
05-13-2016, 09:04 AM
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Replies: 1
Views: 9,148
I remember having the same issue years ago. ...
I remember having the same issue years ago. Seems to me we needed to adjust the location-parameters loss plan and assign the agent stations to a particular loss group so the amplification in the...
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Forum: Avaya Aura & Unified Communications
05-04-2016, 12:33 PM
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Replies: 3
Views: 9,525
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Forum: IP Telephony and Convergence
04-06-2016, 11:38 AM
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Replies: 1
Views: 5,427
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Forum: Avaya Aura & Unified Communications
01-22-2016, 07:28 AM
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Replies: 4
Views: 11,219
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Forum: IP Telephony and Convergence
12-21-2015, 07:50 AM
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Replies: 4
Views: 6,667
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Forum: IP Telephony and Convergence
12-18-2015, 08:13 AM
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Replies: 4
Views: 6,667
Have you considered using a hunt group? I'm...
Have you considered using a hunt group? I'm guessing that's where the VDN ends up routing to anyhow. If not and it is just routing to an extension, it is the extension it is routing the call to you...
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Forum: IP Telephony and Convergence
12-08-2015, 02:26 PM
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Replies: 5
Views: 8,118
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Forum: IP Telephony and Convergence
12-02-2015, 08:07 AM
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Replies: 3
Views: 7,265
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