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Old 04-13-2015, 12:26 PM
welch37 welch37 is offline
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Couple of things, if user willing to work with you:
Have her track the date, time of the call. Then try to use your call accounting package to see if it is capturing the caller

Upon using the G3 for many years, the receiptionist would get ghost or phantom callers. We had local provider in who told us they were not actual calls but these appeared to happen alot when raining. So if this is the case, then bad wiring from your provider and they won't fix it.

Hope this helps some.
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