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Old 07-31-2014, 07:45 AM
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What CM version are you running presently? CM 6.x runs on System Platform. If you're pre-6.x, you'll install a pre-upgrade patch that will make CM backups restorable on 6.x. Then, reimage the server with System Platform 6.3 and install the CM virtual machine template on top of it. There are different CM templates for server types and roles (main/LSP).

See this doc for instructions: http://downloads.avaya.com/css/P8/documents/100171610
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