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Old 12-02-2013, 10:31 AM
rdrago rdrago is offline
Aspiring Member
Join Date: Dec 2013
Posts: 1
rdrago has 10 reputation points
Default Email error

I tried to get the report for 0005131212 and received this on the GUI:
Avaya Diagnostic Portal

Avaya Config Validation Tool: Request SUCCESSFUL!

The request has been made and you should receive an e-mail notification of its completion after which you may view the generated report.

However, I received this email in response:

Your request for Configuration Validation Tool report(s) have failed because of a Configuration Validation Tool system error.

Report ID - c0c3410d-aa78-41a7-93e3-a42c1dea1fbc
  • Product: S88IPA
  • Report Title: ADP 120213
Please follow the steps below:
  1. Create an ITSS ticket in the partner-ITSS under corporate applications and choose the Configuration Validation Tool.
  2. Provide the FL and product.

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