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Old 10-11-2012, 12:34 PM
sfitzg sfitzg is offline
Join Date: Jul 2010
Location: Auckland, New Zealand
Posts: 190
sfitzg has 10 reputation points

Thanks for that, I will try it next time. I have been advised by Avaya that SP 6 has some fixes around contacts getting stuck in the first place but doesn't address all scenarios.
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