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Old 12-03-2013, 04:09 PM
thomsc thomsc is offline
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Quote:
Originally Posted by jjashley View Post
thomsc

I would call in a ticket as this appears to be something that may have to go back to the development team. Was the freezing issue fixed on 3.2.1 and then you had the dead handset issue, or was the freezing issue still present along with the dead handset issue?
I am still waiting to hear back from the user. "Freezing" is the best term I could think of but is not entirely comprehensive. Sometimes the user will come to work at 8 am and find that he could not log into the phone. He can cursor around but not select any commands or pick up a line and rebooting the phone fixes it until about 3pm. The user has since gotten into the habit of preemptively rebooting the phone when he comes in and then again when he goes for lunch.
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