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Old 12-04-2013, 08:17 AM
jjashley jjashley is offline
Join Date: Nov 2013
Posts: 39
jjashley has 12 reputation points

ok, one thing you might try in the meantime if possible is to get a packet capture of the users phone, preferably a full 24 hours so that we can see what happens when the phone "freezes".
Joe Ashley
Avaya Solutions Engineer
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