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Old 03-23-2018, 05:22 AM
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marzahn marzahn is offline
Join Date: May 2014
Location: Among the trees in Western RI
Posts: 236
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Solution Delivered Add a coverage path to the HuntGroup

As soon as you said hunt-group, my first thought was to add the VDN of the split you want for the end point as the coverage path. The only "gotcha" in this is that you cannot cover to a cover. So this coverage path must be the first one in the call routing.

Please let everyone know what finally worked for you. Okay?
Thank you,
Bill Marzahn
Telecommunications Administrator
Neighborhood Health Plan of Rhode Island
299 Promenade Street
Providence, RI 02908-5720
401-459-6677 (Direct "Find-me" Line)
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