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Old 01-21-2013, 06:32 AM
holla4 holla4 is offline
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Default AES TSAPI Licensing Midsize Template

When using third party recording software a device group for AES TSAPI Basic RTU is created on a midsize-template. Should the reporting software typically be setup as a separate device group or only one device group used? Also, will the reporting software interaction and recording tsapi function both take up their own license [for double users]? 1 Handset = 2 RTU instead of the 1 RTU?

I have seen on three clients now where the TSAPI Licensing erodes where it instead looks double licenses are necessary instead of just RTU to the administered handsets. Thoughts?
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