View Single Post
Old 01-21-2013, 06:32 AM
holla4 holla4 is offline
Aspiring Member
Join Date: Jan 2013
Posts: 1
holla4 has 10 reputation points
Default AES TSAPI Licensing Midsize Template

When using third party recording software a device group for AES TSAPI Basic RTU is created on a midsize-template. Should the reporting software typically be setup as a separate device group or only one device group used? Also, will the reporting software interaction and recording tsapi function both take up their own license [for double users]? 1 Handset = 2 RTU instead of the 1 RTU?

I have seen on three clients now where the TSAPI Licensing erodes where it instead looks double licenses are necessary instead of just RTU to the administered handsets. Thoughts?
Reply With Quote