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Old 05-24-2017, 03:39 PM
kumar1396 kumar1396 is offline
Join Date: Apr 2017
Posts: 4
kumar1396 has 10 reputation points

Thanks for confirming. But as I mentioned, I see many agents record not present in Synonym table but they do have records in dagent table, which means that they are taking calls. So which other table should I look at in CMS to get the complete list of all the agents?
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