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Old 04-05-2019, 08:02 AM
thiel2 thiel2 is offline
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Join Date: Apr 2013
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On the computer that you run Manager on, you will find backup files from the IP Office, with the .bak extension. The file name will be the name of the control unit along with the date the file was created. These will load into Manager as an offline configuration. Find one from just before the system stopped working and load into Manager, open another instance of Manager and load the live configuration. Do a stare and compare to see what changed, if anything. You can also push that offline configuration into the IP Office, and after a reboot, it will be running with the previous configuration (Save an offline copy of the current config so you can revert to the latest if no change is found).

If it is not a programming change that is blocking your calls, you would start looking at your trunking, be it analog, PRI, or SIP
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