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Old 01-12-2017, 08:14 AM
derekf derekf is offline
Join Date: Nov 2015
Posts: 26
derekf has 14 reputation pointsderekf has 14 reputation points

Is it the same for internal calls? Or only external calls? TLS will not make a difference in audio quality. Are you using the same codec internally as externally for the trunks? Do you have the same experience when you are using a soft client on the inside? If it is a codec transcoding issue, I'd expect you have the same issue with a softphone. Are your SBC and phones in the same IP Network region in CM? Are you using current firmware on the 9608s?
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