Thread: CMS 18 Tenant
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Old 08-23-2018, 12:02 PM
mkopiec mkopiec is offline
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Default CMS 18 Tenant

Does anyone know if agents, skills, VDN's etc can be part of more than one tenant in CMS?

For example, I have 3 supervisors A, B, and C. A and B should only see their assigned agents, skills, etc. But C should see both A and B's agents skills etc.

Can I create 3 tenants and have the tenant for C supervisor have agents, skills, etc that are already assigned to either A or B tenants?
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