View Single Post
  #1  
Old 02-01-2012, 12:30 PM
dhallm dhallm is offline
Member
 
Join Date: Feb 2012
Posts: 3
dhallm has 10 reputation points
Question IP office SMTP not working messages qued

New install IP office 7.0 using embedded mail in pbx mode with Quick mode programming manager . Setup the SMTP and email data in user advanced tab for extensions to receive an email when rcving a vmail. Selected copy option. Test calls indicate in trace monitor that calls are qued also seen are wake-up and snooze traces but the one puzzle is a trace message that states , "LIC:Licence 43 is inhibited in partner mode" this trace occurs with each attempt to forward to email . We are not using partner mode.

The voicemail is rcvd at the telephone level but never rcvd by email server. email server monitor indicates no attmpt to record and telnet session to find port 25 fails.

We are using wan port or lan2 , system monitor indicates no errors and we can ping the lan and the lan can ping the tel system.

Believe the failure has to do with the trace message ,"Licence 43 is inhibited in partner mode "but cannot find any documentation also need to verify that lan2 is default for SMTP access in quick mode

Thanks in Advance
Reply With Quote