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Old 12-24-2010, 02:16 AM
ahmed1 ahmed1 is offline
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Join Date: Nov 2010
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Default POM Strategy


AvayaAgent application can only be used under Call Node. This is used to make outbound calls.
You must have the following parameters enabled / configured under the Call node:
<action type="call" EnhancedCCA="ON" DriverApp="PomDriverApp" OnMediaServerFailure="retry" timeout="10" fromAddress="">

Give timeout interval to say 10 secs so that you know that the attempt to call VDN is timed out.
If you are making calls from POM to a VDN you must all capture ethereal trace to check if an INVITE is sent to the the destination. There could be a possibility of the other end (CM) not responding to INVITES from POM.

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