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Old 04-09-2013, 05:55 PM
thiel2 thiel2 is offline
Genius
 
Join Date: Apr 2013
Posts: 344
thiel2 has 50 to 99 reputation pointsthiel2 has 50 to 99 reputation pointsthiel2 has 50 to 99 reputation pointsthiel2 has 50 to 99 reputation points
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Let's say you want the call to end up in mailbox 100

Create a shortcode, such as *601, make it Voicemail Collect, "#"100

Create a User, Ext. 601, call it FWD to 100, and forward it Unconditionally, including Hunt Group calls, to *601

Create a Sequential Hunt Group, call it Mailbox 100, give it an extension number, such as 602, and put Ext. 601 in it as the only user.

For your Collective hunt group, set the Overflow to the new hunt group, "Mailbox 100". You can also set this hunt group as the Night and/or Out Of Service group as well.

Now calls will ring the collective group until it overflows, and then mailbox 100 will answer. If you add a Set Hunt Group Night Service or Set Hunt Group Out Of Service button to the phone(s), you can force send the calls to the mailbox.
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