My company is also having issues with the version 5.01.0206. It works fine on the following:
Windows 7 Pro 32 bit with MS Office 2013 32 bit
Windows 7 Pro 64 bit with MS Office 2013 64 bit
But it will not work on this:
Windows 7 Pro 64 bit with MS Office 2013 32 bit
Using Office 32bit is Microsoft's recommendation. 32 bit Office on 64 bit Windows OS is the norm and Avaya Call Pilot is the first application I've seen not work with this setup.
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