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Old 05-26-2017, 05:37 AM
cartw7 cartw7 is offline
Join Date: Apr 2017
Posts: 57
cartw7 has 9 reputation points

Hi there, rabbas. A friend of mine who's started just recently put up a small call center used a third party solution called Tenfold for integration with Avaya. It's been working well for them so far (I believe they've been using it for about a year now), his team seems to be liking it because of the features they offer such as gamification and data capture.
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