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Old 11-15-2012, 07:28 AM
dschaa dschaa is offline
Join Date: Apr 2011
Posts: 9
dschaa has 10 reputation points
Default Solution found

We found the solution. In CCMM the flag Hot Desking was set, but we didn't have a workstation assigned to the TN of the agent.
We removed the flag for Hot Desking in CCMM and then agent was able to login
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